Clinical Sales Director of Nursing Operations – Market Lead (Boston, MA)Specialist

You are not just a nurse—you are a clinical leader, relationship builder, and market creator.

Your colleagues know you as a highly respected healthcare professional with deep clinical expertise and strong relationships across top hospital systems. You are proactive, strategic, and operate with a high level of ownership and accountability. You thrive in environments where you are building something from the ground up.

You are equally comfortable:

• At the bedside with complex patients
• Engaging with physicians and hospital leadership
• Speaking with high-net-worth families and their advisors

You bring credibility, urgency, and the ability to execute.

ABOUT US:

We are TrustHouse, an elite provider of private duty nursing services for high-net-worth and ultra-high-net-worth individuals and their families.

Backed by Alliance Homecare—a trusted leader in home healthcare for over two decades—TrustHouse delivers a higher standard of care focused on clinical excellence, proactive health management, and keeping clients safely at home.

We are expanding into Boston to establish a new standard for private nursing care in one of the most clinically sophisticated healthcare markets in the country.

ROLE OVERVIEW:

This is a market leadership role, not a traditional Director of Nursing position.

As the Director of Nursing Operations – Boston, you will be responsible for launching, building, and scaling the Boston market.

You will:

·      Establish TrustHouse as a trusted partner to leading institutions such as Massachusetts General Hospital and Brigham and Women's Hospital

·      Build and manage a high-performing team of elite nurses

·      Drive client acquisition through relationships and reputation

·      Oversee clinical care delivery and ensure exceptional patient outcomes

You will operate with a high degree of autonomy, with direct visibility into the growth and success of the Boston market. This role carries full responsibility for building a sustainable referral pipeline and driving revenue growth.

KEY RESPONSIBILITIES:

Market Development & Growth

·      Build and maintain relationships with physicians, case managers, discharge planners, and healthcare leaders across Boston’s top hospital systems

·      Develop strategic partnerships to generate a consistent pipeline of high-quality client referrals

·      Represent TrustHouse in the Boston market with professionalism, credibility, and clinical authority

Client Acquisition & Care Oversight

·      Own the full client acquisition process from initial engagement through case start

·      Serve as the clinical face of TrustHouse for clients and their families

·      Design and oversee personalized care plans for complex cases

·      Ensure exceptional client experience and long-term satisfaction

Nurse Recruitment & Team Building

·      Recruit, vet, and onboard highly skilled RNs and LPNs

·      Build a network of elite nursing professionals aligned with TrustHouse standards

·      Partner with internal teams to ensure compliance, credentialing, and readiness

Staffing & Operations

·      Oversee staffing and scheduling of all client cases

·      Ensure proper nurse-client matching based on clinical needs and personality fit

·      Maintain continuity of care and proactively address coverage challenges

·      Ensure rapid staffing of new cases, with urgency as a core performance expectation

Clinical Excellence & Quality Assurance

·      Establish and uphold best-in-class clinical standards

·      Monitor patient outcomes and continuously improve care delivery

·      Ensure adherence to all applicable state and federal regulations

Financial & Operational Coordination

·      Collaborate with central teams on billing, payroll, and financial performance

·      Manage case-level profitability and resource allocation

·      Contribute to overall market growth strategy and performance

QUALIFICATIONS:

·      BSN required; advanced degree preferred

·      Active Registered Nurse (RN) license in Massachusetts

·      5+ years of hospital experience (ICU or critical care strongly preferred)

·      Experience in private duty nursing or high-acuity home care preferred

·      Strong existing relationships within Boston’s healthcare ecosystem

YOU ARE:

·      A natural relationship builder with physicians and healthcare professionals

·      Entrepreneurial, self-directed, and results-oriented

·      Highly organized with strong operational execution skills

·      Committed to delivering exceptional, personalized care

WHY THIS ROLE IS DIFFERENT:

This is a rare opportunity to:

·      Build a market from the ground up

·      Operate with autonomy and leadership visibility

·      Combine clinical excellence with business growth

·      Be part of a premium, differentiated care model

You are not stepping into an existing structure. You are building the Boston market from the ground up.

Boston is TrustHouse's second expansion market — meaning the person who steps into this role will have a direct hand in shaping what TrustHouse becomes nationally.

COMPENSATION:

·      Base salary range: $175,000 – $195,000, commensurate with experience and market relationships

·      Performance-based incentive structure tied to new business generation and market growth could generate an additional $25,000 in year 1, bringing total first-year compensation to $200,000-$220,000+.

·      Additional milestone-based bonuses aligned with key revenue targets in the Boston market

·      Comprehensive benefits package including 401(k) with company match, health, dental, and vision insurance, and paid time off

·      Job Type: Full-time

TrustHouse is an Equal Opportunity Employer. We encourage diversity in the workplace and all qualified applicants will receive consideration for employment without regard to gender, race, color, national origin, ancestry, citizenship, religion, age, physical or mental disability, medical condition, sexual orientation, gender identity or expression, military or protected veteran status, or marital status.