Clinical Facility Navigator
Through Medix Healthcare Staffing
You are applying for a position through Medix, a leading healthcare staffing agency. This opportunity is with one of our top clinical partners.
Job Summary
Our client is seeking a Clinical Facility Navigator to serve as a key point of contact for patients throughout their care journey. This role blends clinical support, patient coordination, and administrative responsibilities to ensure a seamless and positive patient experience.
The ideal candidate is highly organized, patient-focused, and comfortable working in a fast-paced clinical environment while collaborating closely with providers and care teams.
Key Responsibilities
- Guide patients through the full care process, from intake to follow-up, ensuring a smooth and supportive experience
- Coordinate appointments, referrals, and communication between patients, providers, and clinical staff
- Assist with clinical workflows, including rooming patients, taking vitals, and documenting patient information
- Ensure accurate entry of patient demographics, insurance, and medical data into the EMR system
- Support providers with administrative and clinical tasks to improve efficiency and patient flow
- Educate patients on treatment plans, next steps, and facility processes
- Maintain compliance with HIPAA and all safety and privacy standards
- Help manage patient volume, scheduling changes, and day-to-day clinic operations
Qualifications
- High School Diploma or GED required; Medical Assistant certification or equivalent experience preferred
- 2+ years of experience in a clinical or healthcare setting (orthopedics, specialty care, or high-volume clinics preferred)
- Strong understanding of medical terminology, patient care workflows, and clinical environments
- Experience with EMR systems (eClinicalWorks or similar preferred)
- Knowledge of insurance processes, scheduling, and patient coordination
Skills & Attributes
- Excellent communication and interpersonal skills with a strong patient-first mindset
- Highly organized with strong attention to detail
- Ability to multitask and adapt in a fast-paced environment
- Team-oriented while also able to work independently
- Proficient in Microsoft Office and general computer systems
Schedule
Monday – Friday, 8:00 AM – 5:00 PM
Pay
$25.50 – $27.00 per hour, based on experience
Benefits (Through Medix)
- Paid Sick Leave (in accordance with state/local laws)
- Health, Dental, and Vision Insurance (multiple plan options available)
- 401(k) eligibility after 6 months of continuous employment
- Short-Term Disability and Life Insurance options
About Medix
With over 20 years of experience, Medix is a trusted workforce solutions partner connecting top talent with leading healthcare organizations. Our mission is to positively impact lives by helping individuals find meaningful work and helping organizations build strong, effective teams.
Equal Opportunity Employer
Medix is an equal opportunity employer and considers all qualified applicants in accordance with applicable federal, state, and local laws.
