Clinical Education Consultant (O-3/O-4 Billet) Non-Supervisory

JobSummary

The Clinical Education Consultant supports IHSC's Clinical Education service line by developing, managing, and delivering clinical training for IHSC staff nationwide. Duties include consulting, curriculum design, accreditation support, training delivery, and trend analysis. This is a non-supervisory position. This position is only open to USPHS officers who are currently IHSC employees. USPHS Call to Active Duty (CAD) candidates are not eligible for this position.

LowGrade

3

HighGrade

4

PromotionPotential

None

SubAgencyName

ICE Health Service Corps (IHSC)

OrganizationCodes

HS/HSBB

Relocation

True

HiringPath

• fed-internal-search

MCOTags

TotalOpenings

1

AgencyMarketingStatement

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws, safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a comprehensive workforce spanning hundreds of occupations. Make an impact; join DHS. The mission of U.S. Immigration and Customs Enforcement (ICE) is to protect America from the cross-border crime and illegal immigration that threaten national security and public safety. ICE focuses on smart immigration enforcement, preventing terrorism, and combating the illegal movement of people and goods. ICE is the principal investigative arm of DHS and the second largest investigative agency in the federal government. Created in 2003, through a merger of the investigative and interior enforcement elements of the U.S. Customs Service and the Immigration and Naturalization Service, ICE has more than 20,000 employees in more than 400 offices in the United States and around the world. ICE is a key component of the DHS layered approach to protecting our nation from a wide range of threats. For additional information about ICE and career opportunities, please visit www.ice.gov.

TravelCode

2

ApplyOnlineUrl

https://apply.usastaffing.gov/Application/Apply

DetailStatusUrl

https://apply.usastaffing.gov/Application/ApplicationStatus

MajorDuties

• DUTIES AND RESPONSIBILITIES: Serves as primary support for the Senior Clinical Training. Support the MEDU Clinical Education Service Line. Analyze the MEDU Clinical Education Service Line's goals, objectives, priorities, and activities in terms of current operating activities, program progress, and policy development and revision. Provide clinical education consulting to relevant stakeholders with the clinical service line to enhance clinical competencies and specialized patient care within established disciplines, guidelines, and protocols. Utilizes the interdisciplinary approach in the training and education offerings for healthcare staff. Supports the Continuing Education Advisory Board and assist with accreditation program for the agency. Supports interprofessional continuing education for the agency to include programs like the IHSC Grand Rounds Program. Develop and manage clinical training courses listed in the Learning Management System. Manages electronic medical resources such as UpToDate, Pharmacopia, etc. Reviews electronic health record, mortality reviews, root cause analysis, medication error and adverse event reports to develop, deliver, enhance, and analyze clinical education trainings. Analyzes clinical education training trends and implements educational strategies to ensure compliance with quality standards and parameters. Provide clinical education training to all IHSC healthcare providers to close knowledge gaps and enhance clinical competencies. Consults with internal and external subject matter experts to ensure that clinical education training incorporates evidenced-based research and national standards. Collaborates with MEDU team members in the design of training materials, coordinates staff trainings and workshops. Assist with the development and training of agency-sponsored professional development curriculum, training material and train-the-trainer programs. Support the development of eLearning aids to develop and enhance adult learning interactions. Travel to Headquarters (HQ) and/or IHSC facilities as required, to conduct training or ensure compliance with clinical education training policies and procedures. Prepare and present clinical educational and leadership content at professional and academic conferences. Performs other duties as assigned.

Education

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Individuals applying for an O-3 billet / GS equivalent are a new graduate or have 2 years or less of clinical experience post-graduation with a Master or Doctorate degree in a clinical profession. Upgrade to O-4 is dependent upon adequate performance. Individuals applying for O-4 / GS equivalent have more than 2 years of clinical experience post-graduation with a Masters or Doctorate degree in a clinical profession. Must have and maintain an unrestricted medical or clinical license in any State, the District of Columbia or territory of the United States. Minimum of five years clinical experience and two years leading a training program in a healthcare system or detention setting. Continuing education requirements must be met as required for licensing and board certification maintenance. Ability to plan and organize own workload and travel schedule. Flexibility and adaptability to sudden changes in schedules and work requirements. Excellent verbal and written communication skills. Proficiency using Microsoft Office applications and other presentation applications. Maintains basic readiness status including CPR/BLS certification Ability to obtain and maintain BLS Instructor Certification as warranted. Demonstrates a customer service focus in interpersonal interactions. Ability to communicate orally and in writing at a level tailored to the respective audience including developing professional documents and course curricula. Project planning, design, development, implementation, and management experience required. Experience with Learning Management Systems or Instructional Systems Design preferred. Ability to assess educational needs and design and develop responsible curricula. Ability to plan, implement, and evaluate training programs. Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment. Experience in clinical instructional design, eLearning developing and implementing clinical education training initiatives. Proficiency with a broad range of analytic skills for collecting, managing, and analyzing quantitative and qualitative information. High degree of independence, initiative, and follow-through. Ability to travel up to 25% percent of time to complete duties. Flexibility in applying skills and knowledge in a detention health service setting. Proficiency with Microsoft Office software, and experience with learning management systems. Ability to deploy in a clinical or administrative role to support to mission operations.

Requirements

Evaluations

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection.

HowToApply

To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below. The complete initial Application must be submitted by 11:59 PM (EST) on 04/27/2026. PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application. To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position. Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.

WhatToExpectNext

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.

RequiredDocuments

To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position. A complete application includes: U. S. Public Health Service Officers Cover Letter/Letter of Interest. Degrees. (Place under "Diploma/GED") Professional license. (If applicable) Additional professional certificates. (If applicable) Three professional references. (i.e., name, title and contact information) Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV") You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience. *Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal") A copy of your current Service Remaining Requirements Agreement. Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.

Benefits

BenefitsUrl

https://www.usphs.gov/salary-and-benefits

OtherInformation

This is a U.S. Public Health Service position within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Division, Office of the Deputy Assistant Director of Administration, Medical Education and Development Unit (MEDU). The incumbent will report directly to the MEDU Deputy Chief/Strategic Education and Training Consultant. This is a non- supervisory position. Incumbent supports the MEDU Clinical Education service line at IHSC Headquarters which includes overseeing and executing clinical education and training initiatives that enhance the clinical competencies of all IHSC staff. The program is a national IHSC program affecting all IHSC staff. IHSC has a multi-sector, multidisciplinary workforce of more than 1700 employees, including U.S. Public Health Service (PHS) commissioned officers, federal civil servants, and contract staff. IHSC provides on-site direct patient care to ICE detainees at 21 detention facilities throughout the country and manages the provision of off-site medical care for detainees housed in approximately 240 additional Intergovernmental Service Agreement (IGSA) facilities. The ICE detainee population is approximately 34,000 detainees daily, with an average length of stay of approximately 30 days, and over 400,000 detainees annually. IHSC also provides medical support during ICE enforcement operations in the air, on the ground, and at sea. In Fiscal Year (FY) 2021, the ICE Health Service Corps (IHSC) administered and managed a health care system that provided direct care to over 88,000 detainees housed at 21 designated facilities throughout the nation, to include medical, dental, mental health care, and public health services. Oversaw health care for over 169,000 detainees housed in 150 non-IHSC-staffed facilities, totaling over 53,000 beds. In FY 2021, there were a total of 205,242 individuals in ICE custody, with an average length of stay of 37 days. IHSC also directly supports ICE field office directors on medical issues within their area of responsibility. IHSC executed a budget that approached $316M in FY 2021. SUPERVISORY CONTROLS: The Clinical Education Consultant O3/O4 works under the direction of the Lead Clinical Education Consultant.

KeyRequirements

WithinArea

False

CommuteDistance

0

ServiceType

02

AnnouncementClosingType

01

AgencyContactEmail

IHSCrecruiting@ice.dhs.gov

SecurityClearance

Other

DrugTestRequired

True

PositionSensitivitiy

Critical-Sensitive (CS)/High Risk

AdjudicationType

• Credentialing
• Suitability/Fitness