Clinical Applications Analyst (EPIC)
LOCATION: Alaska
*** This is a 2 weeks on-site, 6 weeks remote role ***
TECHNOLOGY STACK: Epic Inpatient, Epic Optime, Epic ASAP, Epic Ambulatory, Muse (Nice to have: Rhapsody, ProVation
Projects: Behavioral Health, Lab, Respiratory Therapy (workflows)
Required
- Strong Clinical Applications experience in Epic Optime and/or ASAP and / or Ambulatory Certification (having all certifications is a huge plus)
- Strong experience with 3rd party clinical applications like Muse, ProVation, Rhapsody are preferred
- 5+ years experience in Epic maintenance, support, configuration and implementation
- Experience with Cath Lab IS upgrades, Behavioral Health and Respiratory Health project is a plus
SUMMARY
Responsible as a thought leader for maximizing technology performance to achieve the best application outcomes and leads the Hospital’s approach to technical application documentation in collaboration with the Clinical Informatics and Application Teams, as well as within the broader Information Services and Cyber Security departments.
Responsibilities
Implementation and Configuration of clinical applications
- Assist with the implementation and configuration of software systems, ensuring they meet both clinical and business requirements
Support and Maintenance
- Provide ongoing support and troubleshooting for clinical and business applications
- Plan, design, implement, maintain, and provide ongoing optimization and support for clinical, ancillary and/or revenue cycle applications.
Business Process Analysis
- Analyze clinical and business processes to identify areas for improvement and optimization
- Gather requirements from stakeholders and conduct needs assessments
System Integration
- Assist with the integration of clinical and business applications, ensuring seamless workflows.
- Work with IT teams to resolve technical issues and ensure system stability
Patch Management
- Coordinate with Infrastructure to manage and apply software patches and updates to clinical and business applications
- Ensure that all systems are up to date with the latest security patches and software updates
- Test patches in a controlled environment before deployment to production systems
Collaboration, Training and Communication
- Collaborate with clinicians, staff, healthcare administrators, and business stakeholders to integrate IT solutions into existing workflows.
- Support or lead user communication, training and configuration tasks as required
Evaluation and Testing
- Evaluates requests for system modifications and enhancements; makes modifications and thoroughly tests to standard and expectations
Documentation
- Create and maintain comprehensive documentation related to application configurations and support procedures
- Develop training materials and conduct training as needed on applications and updates
