As a Client Specialist, your primary responsibility is timely action to close inbound new sales leads and to identify new business opportunities with your assigned set of existing NSF clients. To achieve success, you must be a fast learner, adaptable, and customer service- focused. Our customers require your support as a client specialist to understand the process and technical requirements for food product certification, including organic production certification, non-GMO project, gluten-free and others. You’ll participate in collaboration on digital marketing strategies for the development of sales pipeline within North America, nurture inside web leads, and cooperate with your peers across business units to increase NSF market share. We are seeking a highly motivated and experienced professional to join our sales team.
• Identify and qualify new business opportunities in target markets through service requests, inbound calls, cold calling, networking, and market research.
Meet monthly, quarterly and annual sales and revenue targets
• Develop and maintain strong relationships with assigned existing NSF client list (Book of Business).
• Engage clients remotely through video, phone, and email to promote and sell NSF services using consultative techniques.
• Act with a sense of urgency
• Experience with high-volume lead follow up and short sales-cycle.
• Identify and act on upsell and cross-sell opportunities.
• CRM (such as Salesforce or HubSpot) proficiency, accuracy, discipline and experience by documenting all client interactions and sales activities in Salesforce.com.
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