Set the tone for client relationships by enabling fast, seamless account and product setup for Asset & Wealth Management clients. Ensure strong AML/KYC controls by delivering complete, accurate onboarding and renewals in partnership with client-facing teams.
As a Client Onboarding Associate within the Global Middle Office Operations team (Asset & Wealth Management), you own end-to-end onboarding of new clients to ensure accounts, products, and services are available quickly and seamlessly. You collect, vet, and submit client information to meet AML/KYC and account opening requirements accurately and within established SLAs, including periodic renewals. You support client-facing teams by gathering documentation, capturing client preferences for product configuration, and making independent AML risk recommendations prior to final review.
Job Responsibilities
- Own end-to-end onboarding and periodic renewal of clients, ensuring adherence to KYC regulatory standards and account opening requirements.
- Collect and vet client information and documentation to confirm completeness, eligibility, and alignment with product and account opening procedures.
- Partner with client-facing teams to obtain required KYC information and ensure client records meet regulatory standards.
- Submit KYC records accurately and timely in line with established SLAs, tracking progress and driving completion to closure.
- Configure products and accounts by working with front office banking and operations teams to capture client preferences and set up services.
- Draft and gather client documents and provide independent recommendations regarding AML risk at a client level before final review.
- Monitor regulatory and procedural changes related to KYC, AML, suitability, documentation, and product/account opening requirements, applying updates to onboarding execution.
Required qualifications, skills and capabilities
- Strong understanding of client onboarding processes, including AML, KYC, and account opening requirements
- Ability to collect, validate, and maintain accurate client documentation and KYC records to regulatory standards
- Strong stakeholder management skills to partner with client-facing teams, front office, and operations to deliver seamless setup
- Strong attention to detail and ability to deliver timely, accurate submissions within SLA and renewal deadlines
- 4+ years of relevant experience
Preferred qualifications, skills and capabilities
- Experience supporting Asset & Wealth Management clients and familiarity with AWM product and account structures
