Classification Specialist (AUO)

This role supports a relatively new program focused on policy oversight, classification, and compensation, with an emphasis on program management, stakeholder coordination, and continuous improvement. The program is audited twice per year, requiring strong attention to detail and adherence to established standards.

• Review, interpret, and apply policy guidance
• Support ongoing policy updates and compliance efforts (policy updated within the past year)
• Participate in audit preparation and execution
• Assist in managing program operations across the agency
• Ensure alignment with established policies and procedures
• Support efforts to improve and potentially automate program processes
• Collaborate with classification specialists
• Interpret classification language (e.g., OF-8 forms), though deep classification expertise is not required
• Leverage compensation knowledge where applicable
• Work closely with internal stakeholders, including AOs up to the Director level
• Partner frequently with BPR teams
• Provide customer service through coordination and collaboration across teams
• Manage and track policy-related tasks and audit activities
• Coordinate with stakeholders to ensure timely deliverables
• Communicate program updates and requirements clearly
• Proactively identify issues and opportunities for improvement
• Maintain organization and responsiveness in a fast-paced environment
• Standardize how the program is managed across the agency
• Continue refining and enforcing updated policy guidance
• Move toward increased automation of processes
• Expand use of systems, applications, and reporting tools
• Participate in testing tools and applications
• Demonstrate ability to learn systems quickly and operate independently

• Strong written and verbal communication skills
• Excellent organizational skills with attention to detail
• Ability to interpret and apply complex information
• Proven ability to meet deadlines and manage competing priorities
• Proactive mindset with intellectual curiosity
• Familiarity with systems, tools, and reporting platforms
• Comfort learning and adapting to new technologies
• Some technical aptitude (not highly technical, but capable and confident)
• Experience in compensation is highly relevant
• Exposure to classification processes is helpful but not required