Claims Payment Officer Lead

State of Indiana
Indianapolis, IN

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Family & Social Services Administration (FSSA):

FSSA was established by the Indiana General Assembly in 1991 to consolidate and better integrate the delivery of human services by state government. FSSA is a health care and social services funding agency. Ninety-four percent of the agency’s total budget is paid to thousands of service providers ranging from major medical centers to a physical therapist working with a child or adult with a developmental disability. The seven care divisions in FSSA administer services to more than 1.5 million Hoosiers. FSSA’s mission is to compassionately serve Hoosiers of all ages and connect them with social services, health care and their communities.

Disability Determination Bureau: Title II (Disability Insurance) covers workers who have established eligibility through prior work and Title XVI (Supplemental Security Income) has a needs-based income and resource eligibility requirement. The purpose of these programs is to identify people who have disabilities that preclude the ability to work, or for children, preclude the ability to fully participate in learning activities. These programs have two desired outcomes. The first desired outcome is to correctly identify disabled adults and children. The second desired outcome is to have adults with potential referred to a public or private Vocational Rehabilitation Services, through the Social Security Administration’s “Ticket to Work” program.

Role Overview:

This Claims Payment Officer (CPO) role serves as a Working Leader and is responsible for authorizing consultative examination and medical evidence invoices for payment, maintaining the consultative examination vendor schedules and the vendor database, and scheduling consultative examinations. The purpose of the CPO position is to assist the Professional Relations and Production Support departments in providing excellent service to the people of Indiana applying for Social Security Disability benefits.


Salary Statement:

The salary for this position traditionally starts at $34,216.00 but may be commensurate with education or work experience.

The Working Leader designation offers a 5% salary increase while serving in this role.

A Day in the Life:

The essential functions of this role are as follows:

  • Maintain official agency financial records and is responsible for certifying their accuracy.
  • Exercise limited purchasing and inventory control.
  • Assist in preparation and control of agency budget.
  • Receive, deposit, and distribute monies, securities, or other valuables.
  • Authorize payment of vouchers or prepare voucher for director’s signature.
  • Write checks, transmit payments, audit transactions, post and process encumbrances and expenditures and perform transactions utilizing the correct department forms and records as needed.
  • Check requisitions for quality, quantity, and price per Quantity Purchase Award contract.
  • Calculate monthly profit-loss statement or make other computations and calculations of agency records.
  • Prepare monthly, quarterly, and yearly financial reports.
  • Negotiate settlement of accounts.
  • Operate all types of office equipment and order equipment and repairs.
  • Let and re-let leases and arrange auctions, sales, and receipt of bids.

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

  • Working knowledge of bookkeeping, auditing, contracts and contracting procedures.
  • Working knowledge of department functions and office procedures.
  • Effectively communicate, both orally and in writing.
  • Ability to learn the operation of all kinds of office equipment.
  • Ability to solve different problems, some of which may not have been previously encountered.
  • Ability to work under pressure and to practice diplomacy, tact, and courtesy.
  • Ability to maintain confidentiality.
  • Aptitude for business mathematics and public relations.
  • Ability to accurately handle money and other items of value and eligible to be bonded.

A degree is not required.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness Rewards Program: Complete wellness activities to earn gift card rewards
  • Health savings account, which includes bi-weekly state contribution
  • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
    • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

// // //