CHILD SUPPORT ENFORCEMENT MANAGER 3

Department MISSION

DCFS is working to keep children safe, helping individuals and families become self-sufficient, and providing safe refuge during disasters.

Department VISION

We care for the well-being and safety of Louisiana's people.

Department VALUES

Treating all people with dignity, compassion and respect, while providing services with integrity.

At The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity.

This vacancy is open to current Permanent DCFS Employees only.

This position oversees the Policy, Central Registry, Program Integration, and Financial units, which include 32 staff, and also manages priorities for Digital Services projects. Because of the scope and complexity of this role, some overlap is needed to pass along knowledge, maintain consistency in decisions, and avoid disruptions to day to day operations and time-sensitive work.

If you're driven, collaborative, and ready to make an impact—this could be the opportunity for you!Two years of the required experience for the following minimum qualifications must have been at the supervisory level or above:

Eight years of experience in child support enforcement; OR

Six years of full-time work experience in any field plus five years of experience in child support enforcement; OR

A bachelor’s degree plus five years of experience in child support enforcement; OR

A master's degree plus four years of experience in child support enforcement.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.The official job specifications for this role, as defined by the State Civil Service, can be found here.Job Duties

• The incumbent will recommend changes and direct the development of program initiatives, policies, and procedures for the Child Support Program.
• Analyzes implementation plans in 12 district offices, ensuring policy compliance.
• Makes recommendations on the appointment, promotion discipline, or dismissal or staff in accordance with agency rules for personnel administration.
• Develops and implements child support enforcement policy and procedures for child support enforcement staff statewide.
• Works closely with DCFS Field management including District Attorneys to ensure that the program meets the goals set forth by the federal government in the areas of performance and data reliability.
• Represents the agency and speaks/ makes presentations at national, regional, state, and local conferences and meetings.

Position-Specific Details:
Appointment Type: This position is open to current permanent Department of Children and Family Services employees ONLY. Also, it may be filled as a detail and promoted within 12 months.

Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.

Work Location: East Baton Rouge Parish

How To Apply:

No Civil Service Test scoreis required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumes will notbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Yolanda Jackson

Yolanda.Jackson.DCFS@la.gov

DCFS is an “Equal Opportunity Employer”, and Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.