Chief Quality and Medical Officer-Texas Health Plano
Summary
As a member of the executive leadership team, the Chief Quality and Medical Officer (CQMO) is responsible for providing clinical perspective, knowledge, experience, and leadership to ensure collaboration and alignment between the entity, system and the medical staff. The CQMO facilitates communication with the Medical Staff, oversees and is responsible for the entity's quality program, the overall quality of care to include patient experience and appropriate clinical utilization provided by the Medical Staff. This executive expects and facilitates participation of the Medical Staff in quality initiatives, clinical resource utilization, physician performance monitoring, and use of clinical information technology, medical education and clinical outcomes.
The CQMO assists with the recruitment and retention of physicians, and assists the medical staff in its application of credentialing, privileging, and reapplication activities. In conjunction with the respective system officers, the CQMO acts as the entity's liaison for facilitating and coordinating the use of clinical information technology. The Chief Quality and Medical Officer will provide leadership over physician engagement and integration activities.
Oversight of the clinical aspects of operations is key to this role.
Key internal relationships include executive and physician Regional Leadership (to include the leadership of the organized medical staff, physician representatives of specialty group practices, as well as the "informal" leaders of the medical staff) and corporate leadership in strategy and business development and information technology. Other stakeholders related to quality outcomes include the Chief Nursing Officer and others associated with the clinical and operational multi-disciplinary team.
Key External relationships include the hospital channel CQO, Reliable Health CMO/CNO dyad as well as other system leaders including Regulatory Operations, Infection Prevention, and Infectious Disease.
The Chief Quality & Medical Officer is responsible for compliance with all clinical medical policies, directives, rules, regulations and clinical performance standards of the state, the federal government, hospital bylaws and accrediting bodies.
Qualifications - External
Education
M.D. or D.O. Board certification in a medical or surgical specialty recognized by the American Board of Medical Specialties or American Osteopathic Association required.
Master's Degree MBA, MPG, or other advanced management degree is highly desirable.
Experience
5 years experience in medical management as a CMO, CQO, or VP Medical Affairs, or, equivalent experience with evidence of progressively greater responsibility including a significant component of clinical performance improvement and patient safety accountability required.
Licenses and Certifications
ABMS - American Board Medical Specialist certification in a medical or surgical specialty recognized by the American Board of Medical Specialties or American Osteopathic Association. Required upon hire
Skills
Demonstrable and credible experience in clinical practice so that s(he) will be able to relate credibly to a diverse and exceptionally trained medical staff.
Progressive leadership in healthcare and medical staff activities with clear achievements in these domains.
Experience and achievements when accountable for Quality, and Patient Safety and Performance Improvement programs in a hospital setting.
Experience with clinical informatics and/or an electronic health record.
Experience and achievements executing Quality, Patient Safety and Performance Improvement programs by building consensus through complex organizational constituencies and/or stakeholders - in other words, the ability to lead through influence as well as authority. Ideally, some or all of this experience will have been obtained in a complex, multi-hospital system of at least five to seven hospitals and a diverse medical staff community.
Clear evidence of the ability to both be an effective member of an executive team and build formal and informal relationships in order to achieve specific goals and objectives.
An appetite for managing change and a tolerance for ambiguity. In other words, the ability to “stay on task” in a complex, fast moving organization.
A passion for data, data analysis, and a willingness to establish and meet or exceed objective parameters of performance.
Evidence of an ability to communicate effectively with diverse constituencies and stakeholder groups or individuals (orally and in writing) and to project integrity and inspire confidence.
Lead by example and motivate and inspire others to improve care in a safe, contemporary, and compassionate manner.
Clear evidence of the ability to effectively adapt leadership skills in different environments/cultures.