Certified Epic Beacon Applications Analyst

We are seeking an experienced Epic Beacon Certified Analyst II to support oncology and ambulatory workflows within a healthcare IT environment. This role focuses on system configuration, production support, troubleshooting, and optimization of Epic applications, with a strong emphasis on Beacon and Ambulatory modules.

The ideal candidate is a mid-to-senior level analyst who can work independently, serve as a subject matter expert (SME), and contribute to system enhancements that improve clinical and operational outcomes.

Key Responsibilities

• Provide ongoing support, maintenance, and troubleshooting for Epic Beacon and Ambulatory applications
• Design, build, configure, and optimize Epic systems to align with clinical and operational workflows
• Analyze system issues, identify root causes, and implement effective solutions across multiple modules
• Serve as a Subject Matter Expert (SME) for assigned applications and guide system-related decisions
• Lead or coordinate system testing, upgrades, and change management initiatives
• Support ticket resolution across multiple Epic modules while collaborating with end users, help desk, and IT teams
• Prepare and deliver workflow demonstrations, training sessions, and user support
• Assist with go-live activities and provide post-implementation support
• Evaluate the impact of system changes on upstream and downstream workflows
• Mentor junior analysts and contribute to team knowledge sharing and process improvements
• Participate in project planning, stakeholder engagement, and performance improvement initiatives

Qualifications

• Epic Beacon Certification (mandatory)
• Epic Ambulatory Certification (or willingness to obtain)
• 2–3+ years of experience in Epic application support, healthcare IT, or healthcare operations with Epic systems
• Hands-on experience with system build, configuration, and production support
• Strong understanding of oncology workflows and clinical systems
• Ability to manage and resolve tickets across multiple Epic modules
• Proven analytical, problem-solving, and troubleshooting skills
• Ability to work independently as an SME-level contributor
• Bachelor’s degree in Information Technology, Healthcare, or related field
• Experience in clinical informatics or oncology-focused systems
• Prior experience mentoring or leading junior analysts
• Knowledge of broader IT systems (interfaces, infrastructure, security, etc.)

Important Details:

• Permanent/Full-time position
• Shift is 8 - 10 hrs/day, 40 hrs/week
• Location is Binghamton, NY 13903 (Floating required)
• Pay Range: $33.63 - $50.45 per hour (depending on experience)

Call to Action:

• Spots Are Filling Quickly — Apply Now!

Company Description:

“Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors”

Equal Employment Opportunity

Pride Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

Pride Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.