CDOC - Technician IV Systems and Records Unit (work lead)

This position is only open to Colorado residents.
This posting may be used to fill future vacancies in Colorado Springs.

Colorado Department of Corrections Mission:We are a team of dynamic and diverse professionals building a safer Colorado by cultivating transformative opportunities for those under our supervision.

Our Vision..."Building a safer Colorado for today and tomorrow".

CORE Values

Community Safety

Dignity, Diversity and Respect

Opportunity

Collaborative partnerships

If your goal is to build a career that makes a difference and builds greater public confidence in good government, consider joining the dedicated people of the State of Colorado. Our professionals strive to support state government and the citizens of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government moreeffective and efficient.

In addition to a great agency and rewarding, meaningful work, we offer:

• Distinctive career advancement opportunities throughout the state system;

• Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401K and 457 plans.Member Contribution Rates.Correctional Officers I-IV qualify as "Safety Officers" and are eligible for increased PERA benefits;

• Medical and dental health plans;

• Short and long term disability coverage;

• Paid life insurance;

• 11 paid holidays per year plus vacation and sick leave;

• Wellness program, tuition reimbursement, training opportunities and more;

• VisitState of Colorado Employee Benefits.for more information.

This position provides technical support to the System and Records Unit (SRU). Position will utilize and manipulate various database tracking systems such as HRMES, CPPS, WebX, DCIS, Form i9, Document Manager, and HRDW actions; create, compile and build employee personnel files; monitor data accuracy and correct errors. Ensure compliance with State Board Rules, Statute and Administrative Regulations. Maintain confidentiality of information, file all documentation into electronic personnel files and distribute mail accordingly. Ensure on-boarding processes are efficient and elegant. The position will collaborate with stakeholders and will be required to create an environment of trust, teamwork and partnership through quality communication and relationships. This position requires the ability to work both independently and as a member of a team, manage time effectively, multi-task and problem solve.Primary Job Duties:

• Responsible for all personnel actions/movements to include new employees, disciplinary actions, in-house transfers, promotions, demotions, resignations, terminations, cross certifications, re-allocations, creations, and abolishment;
• Serve as System and Records Unit Team Lead, providing guidance on work processes, work load, and serving as one of the leads of quality assurance for all databases that the Systems and Records Unit oversees.
• Collaborate and communicate with Staff Resources Coordinators to ensure accuracy of data and PCR reporting;
• Gather required documentation to complete necessary transactions;
• Responsible for quality control of HRMES, CPPS, WebX, DCIS, Form i9, Document Manager, and HRDW; detect, discover, and expose problems by monitoring entries; clarify data with other work units to correct factual errors; modify work plans to adjust for unforeseen circumstances; recommend improvements and changes to system processes to ensure quality control and staff efficiency;
• Ensure work transitions smoothly from ESU through SRU to Payroll;
• Ensure the onboarding processes of new hires are efficient and effective;
• The position will be a key player in streamlining the onboarding process in a friendly and enthusiastic manner;
• Other duties as assigned.

Minimum Requirements:
Four years of *technical or **professional Human Resources experience. Any work experience less than full time will be prorated.

*Technical workis defined as skilled work in the practical application of specialized techniques, procedures, practices, or methods in order to accomplish tasks. The specialized work is a direct extension of a professional field which requires an understanding of that field, the nature of the work requires that it revert to a professional if not performed by a technician.

**Professional workinvolves exercising discretion, analytical skill, judgment, and personal accountability and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is: uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field and continuously studied to explore, extend and use additional discoveries, interpretations, and application and to improve data, materials equipment, applications, and methods.

OR:

Education and Experience:
A combination of college, university or non-correspondence school course work and experience as defined above equal to four (4) years.A copy of your unofficial college transcript with your name, institution name, degree and date conferred must be attached to your application to verify your education.

Ensure that the “Work Experience" section of the application is complete and contains all relevant work experience related to the positionthat you are applying for. This information will be used to help determine compensation for the position. "See resume" statements cannot be accepted in lieu of the "work experience" section of the application. Additional work experience will not be accepted after the job announcement close date for compensation purposes.

Required Competencies:

• Highly effective reasoning, critical thinking, decision making and complex problem solving skills;
• Exceptional analytical skills with the ability to improve operations and implement solutions;
• Accuracy and strong attention to detail;
• Ability to interpret complex rules, regulations, policies, procedures and guidelines;
• Proficient skills in Microsoft Office applications;
• Excellent oral and written communication skills;
• Excellent customer service skills;
• Exceptional interpersonal skills;
• Ability to multitask;
• Self-control, a strong sense of ability to work in stressful, potentially violent situations;
• Ability to remain alert, emotionally stable, and mentally resilient under pressure and observant throughout their shift;
• Tolerance to stress and high-stakes interaction;
• Ability to read and comprehend the English language;
• Ability to effectively communicate fluently in English both verbally and in writing;
• Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind.

Preferred Qualifications:

• Technical or professional Human Resources work experience with the State of Colorado.
• Advanced knowledge and proven work experience in Google Applications (Drive, Sheets, Docs, and Forms) andMicrosoft Office (Excel, Word, PowerPoint).
• Experience completing multiple projects simultaneously with on-going, frequent, deadlines.
• Progressive experience working in a fast-paced customer-oriented environment with a focus on delivering a high level of customer service.
• Proven experience monitoring work, checking for errors, and verifying accuracy.
• Knowledge and experience researching and compiling statistics, data measurements and preparing reliable reports in a logical and concise format.
• Process improvement experience - analyze processes, identify gaps and recommend areas for improvement.

Only applicants who meet the minimum and special qualifications for the vacancy will be included in the comparative analysis process.
IMPORTANT INFORMATION

Conditions of Employment:All job offers are contingent upon a successful medical screening by a healthcare professional, certifying the candidate's ability to perform the essential functions of the position. Applicant must consent to hold harmless CDOC and its agents and staff from any liability arising in whole or in part from the testing and the use of this information in connection with CDOC’s consideration of application for employment.

• Must be 21 years of age

• Possess a valid driver’s license. Drivers must maintain a valid, non-restricted Colorado driver’s license, obey traffic laws, and be able to safely operate a motor vehicle.State drivers are expected to maintain a safe driving record consistent withColorado Division of Human Resources Universal Policy Driving Standards.Eligibility to drive a State-owned vehicle, includes holding a valid Colorado driver’s license within 30 days of employment or residency change and meeting specific driving record criteria. Serious traffic violations, including DUIs or reckless driving, can disqualify drivers for up to seven years. All State Vehicles are monitored by telematics for safe operation and employees have no reasonable expectation of privacy while using an agency State Fleet vehicle.

• Possess a high school diploma or GED

• Have NO felony convictions, to include any actions defined in 5 U.S.C. 301; U.S.C. 509, 510; 42 U.S.C. 15601-15609. The CDOC shall not hire nor promote anyone who may have contact with an offender who has engaged in sexual abuse which includes acts, activity, and sexual behavior, in a prison or other institution as defined in 42 U.S.C. 1997; or has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse, or has been civilly or administratively adjudicated to have engaged in the activity described in the above paragraph. The agency shall consider any incidents of sexual harassment in determining whether to hire anyone who may have contact with offenders or residents.

• Applicants must have valid U.S. work authorization at the time of application; DOC cannot provide H-1B sponsorship at this time.

• Successfully pass all modules of thesix-weekColorado Department of Corrections Basic Training, to includeEnglish reading comprehension, relevant competency assessments and written/practical exams in Defensive Tactics.

• Possess the physical ability to successfully complete Defensive Tactics

  • Lift arms above head and kick as high as own waist

  • Stabilize another person to accomplish a controlled take down

  • Use arms, palms of hands, shins, and feet to deliver blows

  • Withstand impact (slow speed or with a safety bag) on own body from strikes/blows

  • Swing a baton in a striking technique

  • Rotate body 90 degrees with feet planted for striking with foot or using a defensive tactic;

  • Get down on one or both knees and up again with multiple repetitions

• Will be exposed to Oleoresin Capsicum during Basic Training and will be exposed while on assignment

• Must be able to see and hear in order to observe, address and respond to potential breaches in safety and security

• Seize, hold, control or subdue violent or assaultive persons and defend oneself or others to prevent injury

• Demonstrate body agility, strength of all four limbs and the ability to walk and climb stairs consistently

• Work in situations involving assaultive behavior, physical control of another person and/or restraint situations

• Deal with individuals with a range of moods and behaviors, utilizing tactfulness and a congenial, personable manner

• Work with people of the opposite sex, diverse racial ethnic groups, mentally ill and emotionally disturbed offenders

• Communicate by talking, listening and/or signaling people to convey or exchange information, assignments

• Work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work settings

• Willing and able to travel

• Willing and able to work various shifts, days, afternoons, graveyards (nights) which includes a rotating shift schedule

• TB (tuberculosis) screening is required of all new employees upon hire

Successful completion of a background investigation is required. Should applicant’s background reveal criminal charges, it shall be the responsibility of the applicant to provide the Department of Corrections with written/official disposition of any charges.

The CDOC is committed to a work environment free from illegal drugs and alcohol. Employees (see exception below) may use marijuana in their personal time but are prohibited from working while under the influence of any substance, including marijuana. A drug test will be administered to all new employees; employees must successfully pass. Random drug screening will occur throughout employment.

Exception: Peace Officer Standards and Training (POST) certified employees are prohibited from the use of marijuana. Health care professionals must check their licensing requirements regarding marijuana use.

Appeal Rights:

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgment of the Department’s action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, atspb.colorado.gov/board-rules.

After submitting an application, you should receive an immediate email acknowledging your submission. If you do not get the email, please check to ensure you have actually submitted the application and typed the correct email address on the application.

Include a working email address on your application; one that is checked daily as time sensitive correspondence WILL take place via email. You may receive email notifications from a Colorado Dept. of Corrections employee or from this email address: info@governmentjobs.com. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email; if you do not receive correspondence soon after the closing date or if you have questions about this job announcement, please contact Molly Halbachat molly.halbach@state.co.us.

SCHEDULED DATES OF POSSIBLE APPLICANT ASSESSMENTS (I.E., EXAMS, ORAL BOARDS, WRITTEN EXAMS) WILL NOT BE MADE UP. IF YOU FAIL TO SHOW AT THE APPOINTED DATE/TIME, MAKE-UPS WILL NOT BE ALLOWED.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

The Colorado Department of Corrections is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our Employee Relations Specialist,Kristen Lange, atdoc_employeerelations@state.co.usor call719-728-0270.

ALL DEPARTMENT OF CORRECTIONS FACILITIES AND BUILDINGS ARE TOBACCO FREE.

WE STRONGLY ENCOURAGE PROTECTED CLASSES TO APPLY.