CDE III (Client Delivery Exec)

Req ID: 357864

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a CDE III (Client Delivery Exec) to join our team in Mountain View, California (US-CA), United States (US).

We are looking for a senior Client Delivery Executive to lead end-to-end IT service delivery for a strategic client across infrastructure, applications, datacenter, workplace, and support services. This person will be responsible for delivery excellence, client satisfaction, governance, operational performance, financial management, and transformation execution.

The role is centered on four priorities:

1. ITIL as the foundational pillar for service delivery governance
   The leader must bring strong ITIL v4-based service management discipline across incident, problem, change, service level, and continual improvement processes, with clear governance, reporting, and accountability.
2. Datacenter professional services with Telcordia-informed execution discipline
   We need someone with strong experience in datacenter transformation, migration, modernization, and service transition, ideally with structured execution rigor influenced by Telcordia-style methodologies.
3. Deskside and workspace services focused on end-user productivity and experience
   This role also oversees deskside, field, and workspace services, with emphasis on improving end-user experience, responsiveness, executive support, and workplace productivity.
4. Agentic AI and vibe coding to accelerate automation, service intelligence, and engineering delivery
   The candidate should understand how to apply AI, automation, Agentic AI, and vibe coding practices to improve service operations, knowledge reuse, runbook/script generation, engineering productivity, and delivery efficiency.

Basic Qualifications:
A strong enterprise delivery leader with 8+ years of experience in complex managed services or IT operations environments, including infrastructure, private cloud, datacenter services, end-user services, and governance leadership. Experience with SAP Basis/application support, executive client engagement, escalations, and multi-time-zone delivery is important. This person should be comfortable operating with senior client stakeholders, leading cross-functional teams, and driving both stability and transformation.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $200,000 - $240,000. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits

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About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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