Cashier & Deposit Technician I (ACCOUNT TECHNICIAN I) UMP

Job Requisition ID: 53317
Closing Date: 04/10/2026; 11:59pm
​Agency: Department of Revenue
Class Title: ACCOUNT TECHNICIAN I - 00115
Skill Option: UMP Certificate
Bilingual Option: None
Salary: $4,258-$5,680/monthly (Anticipated Salary for Non-State $4,258)
Job Type: Salaried
Category: Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring a Cashier & Deposit Technician I (Account Technician I) for our Chicago Operations Division located at 555 W. Monroe in Chicago IL. This position is responsible for working daily with coworkers, members of the public, and employees of other Revenue program areas and for accurately and consistently balancing payments and processing documents. If you are enthusiastic about learning and growing as an employee and have the ability to work successfully with the public, to practice excellent teamwork, and to complete a job function accurately and efficiently from beginning to finish under minimal supervision once trained, then we want you! Don’t let this opportunity pass you by. Apply now before time runs out!

The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).

• Under general supervision, performs a variety of specialized and difficult tasks involving independent judgment and a high degree of accuracy.
• Receives and posts a large volume of current and delinquent tax returns and payments.
• Reviews tax returns for propriety and accuracy to ensure supportive documents are attached and remittance amounts are correct.
• Provides and fills over-the-counter purchases of tax stamps.
• Monitors the daily inventory and flow of work to be processed.
• Participates in section specific training concerning policies and procedures.
• Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.

• Requires knowledge, skill, and mental development equivalent to completion of two years of college and completion of an approved training course -OR- three years of related clerical bookkeeping experience.

Qualifying state employees in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this class.

• One (1) year of experience applying accounting methods and techniques.
• One (1) year of experience working in a customer service field which involves cashiering functions.
• One (1) year of experience balancing and reconciling accounts.
• One (1) year of experience reviewing standard forms for accuracy and completeness.
• One (1) year of experience performing quality review to detect errors in production output.
• Basic proficiency with Microsoft Excel or similar spreadsheet software.

• Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
• Requires the ability to walk, stand, and reach above shoulder level.
• Requires the ability to sit or stand for extended periods.
• Requires the ability to push and pull carts of inventory and batches of work.
• This position is considered heavy work as defined by the U.S. Department of Labor (20 CFR 404.1567(d)). Heavy work involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds.
• Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

The Illinois Department of Revenue (IDOR) is responsible for administering the state's tax laws and collecting taxes in a fair, consistent, and efficient manner. Their goal is to provide accurate, timely, and reliable funding and information to both state and local communities. By implementing best practices, IDOR works to continuously improve and enhance accuracy, efficiency, and productivity across all areas of operations and tax administration. In doing so, they aim to earn respect, deliver value, and serve as a trusted source of information for the public.

IDOR is a professional governmental entity that prioritizes its employees and actively invests in their success through comprehensive training and engagement. As the proud recipient of the 2025 Bell Seal for workplace mental health, IDOR cultivates an environment that encourages open dialogue and collaboration on mental health issues. With a strong commitment to diversity—both culturally and professionally—IDOR believes that this inclusive approach leads to a more productive workplace, ultimately benefiting the citizens and taxpayers of Illinois.

Work Hours: 8:45am-5:15pm, Monday-Friday

Headquarter Location: IL Department of Revenue

Account Processing Administration/Returns & Deposit Operations/Chicago Operations/Chicago Cashier & Deposit

555 W Monroe St, Chicago, Illinois, 60661

Work County: Cook

Agency Contact:

REV.PostingQuestions@Illinois.gov

Illinois Department of Revenue - Human Resources

Willard Ice Building, 101 W Jefferson St, WIB Mail Code 5-110, Springfield, IL 62702

PHONE- 217-782-7064

Posting Group: Fiscal, Finance & Procurement

This title is within the Upward Mobility Program (UMP). General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Titles. To utilize upward mobility contractual rights for this position, employees must apply internally and must upload a copy of the UMP grade notice to their application documents prior to submission. UMP grades can be uploaded to the Additional Documents OR Grade Documentation section of the application.

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

We recommend a copy of your resume be included with the application.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

Tracking #37713