Cash Ops Cashier

Description

Position: Cash Ops Cashier

Reports to: Cash Ops Manager

FLSA Status: Non-Exempt

Position Summary: Responsible for the safe and efficient operation of all cash handling and operating procedures for Tonkawa Enterprises.

Essential Duties:

• Responsible for cash services to gaming customers; check cashing, credit card advances, exchange of foreign currency and cashing gaming tickets.
• Maintains and is held accountable for all funds entrusted to him/her on an assigned shift.
• Ensures the highest possible standards of guest service are provided and listens and responds to guest and employee concerns and questions.
• Accurately balances assigned bank and assumes responsibility for cash and other cash equivalents in assigned window.
• Balances all money transactions and paperwork.
• Ensures accurate entry of customer account information into the computer system as applicable.
• Makes and receives banks for all shifts and all departments.
• Processes and balances drop from Soft Count.
• Provides directions, assistance, and/or information as may be required to ensure guest satisfaction.
• Provides and promotes excellent internal/external customer service.
• Presents a sociable and professional demeanor towards guests and employees at all times.
• Performs all functions in accordance with applicable Tribal, Federal and other laws and gaming regulations and internal policies and procedures.
• Assures compliance with Federal currency transaction reporting requirements.
• Adheres to all Title 31 Regulations.
• Assists other cage team members as needed.
• Maintains a neat and well stocked window during and for the next shift.
• Performs cashier bank functions.
• Performs other duties as assigned.

Requirements

Education and Experience:

• High School diploma/GED or equivalent required.
• One year of cash handling experience, or related training preferred.
• Experience with 10-key.
• Experience with computers and gaming devices preferred.

Knowledge, Skills and Abilities:

• Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals.
• Excellent communication and problem solving skills.

Working Conditions and Physical Environment:

The working conditions and physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Able to sit and stand for extended periods of time.
• Exhibit manual dexterity to enter data into a computer.
• Able to see and read a computer screen and printed material with or without vision aids.
• Hear and understand speech at normal levels, outdoors and on the telephone.
• Speak in audible tones so that others may understand clearly.
• Physical agility to bend, stoop, climb stairs, work in small spaces, walk, reach and lift up to 25 pounds.
• Work involves almost constant exposure to elements, such as smoke, flashing lights and loud noises.