Case Review Specialist (MA5) - Olympia

Our vision is to ensure that “All Washington's children and youth grow up safe andhealthy, thriving physically, emotionally, and educationally, nurtured by family and community".

Job Title:Case Review Specialist (MA5)
Location:Olympia, WA (This position is stationed in Olympia, WA and is primarily remote; however, the incumbent must have the ability to travel and attend in-person meetings.)
Closes: 4/28/26
Salary:$76,968 - $103,536 Annually

The Statewide Case Review Team is currently looking for a Case Review Specialist to conduct case reviews and evaluate case practice, program, and system issues as they relate to child welfare practice. The ideal candidate is comfortable leading a discussion of multidisciplinary professionals and has exceptional writing skills.Are you interested in making a difference in the lives of children in your community? Apply today.

Click here to learn more aboutDCYF.

The Opportunity:
This position provides quality assurance for DCYF child welfare field staff and management. This position works closely with a small, tight-knit team. The work is focused on identifying improvements to the child welfare system. This position primarily works remotely and evaluates cases across the state. Sharing information learned from reviews with regional child welfare staff and program staff is another essential task for this position.


Some of what you will get to do:

• Coordinate with DCYF staff prior to and during the review.
• Conduct regional and program reviews.
• Document and analyze results.
• Identify patterns and trends in practice, program, or other system issues that may inform system improvements.
• Provide written and verbal feedback on the results of the review.
• Write and distribute clear, effective case review reports.
• Analyze requests and proposals for quality assurance.
• Evaluate, plan, develop, and coordinate updates to processes, including system design, protocols, and tools on established quality assurance projects.
• Provide consultation to regional leadership regarding plans and strategies for program improvement activities.
• Make recommendations for changes to policies and procedures related to Quality Assurance.

What we are looking for (Required Qualifications):

• Three years of experience providing program oversight of a child welfare program.
• Experience reviewing cases for quality assurance purposes and have demonstrated strong writing skills.

ANDone of the following options:

Six years of progressively responsible experience in two or more of the following areas:

• Conducting research
• Analyzing policies, laws, rules, or regulations
• Conducting child welfare business analysis and developing requirements
• Leading child welfare business projects
• Managing business operations
• Child welfare business policy development
• Supervising child welfare
• Providing program oversight of a child welfare program

OR

A Bachelor's degree in social work, psychology, social science, business administration, public administration, public health, health administration, or a related fieldANDfive years of progressively responsible experience in two or more of the following areas:

• Conducting research
• Analyzing policies, laws, rules, or regulations
• Conducting child welfare business analysis and developing requirements
• Leading child welfare business projects
• Managing business operations
• Child welfare business policy development
• Supervising child welfare
• Providing program oversight of a child welfare program

AND

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

In addition to those required qualifications, our ideal applicant will also have some or all of the following:

• Master's degree in business administration, public administration, law, public health, health administration, or a related field.
• Prior knowledge of DCYF vision, mission, and guiding principles.
• Experience with state and federal statutes and WACs related to child protection, child near-fatalities and fatalities, confidentiality, child welfare, Family Reconciliation Services, foster care licensing, and adoption.
• Experience with DCYF child welfare programs and policies for Intake, CPS, CWS, FRS, Adoption, foster care licensing, or other related programs.
• Experience with Quality Assurance and Continuous Quality Improvement principles and methodologies.
• Experience with program evaluation, research methods, data interpretation, monitoring and tracking systems, and procedure analysis.
• Knowledge of social work theories and best practice standards in child protection, child welfare, and social work code of ethics.
• Previous demonstrated working knowledge and skills in accessing information in FamLink.
• Experience with adult learning and professional training principles.
• Knowledge of the impact of critical incidents on child welfare staff.
• Prior experience with assessing the safety and risk of abuse and/or neglect of children.
• Understanding of risk management basic principles in a child welfare organization.
• Knowledge of secondary trauma and resources available for staff.
• Demonstrated knowledge of Federal Children and Family Services Review and Program Improvement Plans.

How do I apply?
Complete your applicant profile and attach the following:

• Cover letter

Supplemental Information:
The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

This position is included in the supervisory bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information: https://wfse.org/

This recruitment may be used to fill multiple vacancies.

The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment.

Degrees must be obtained from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA), or a foreign equivalent verified by a NACES-approved organization at naces.org. Foreign Equivalency certification must be attached to the application for degrees obtained outside the U.S.

For more information about this position or if you need an accommodation throughout the application/interview process, please contact DCYF recruiter. If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at (855) 524-5627 or email support@neogov.com. Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at 360-664-1960.

Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUSTattach a copy of their DD214, NGB Form 22 or Predischarge Certification (issued not more than 120 days prior to End of Term of Service (ETS) by date of submission). If claiming preference based on Predischarge Certification, individual will be required to provide their official discharge documentation, such as a DD form 214, NGB form 22, or equivalent, within 30 days after the date of discharge. Please blackout (redact)the social security number before attaching any documents. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.

DCYF participates in the federal E-Verify program. The selected candidate must provide proof of identity and authorization to work in the United States, consistent with E-Verify requirements, on their first day of employment.

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