Case Manager - Ongoing Adult Services

Job Title: CMA Coordinator

Pay: $22.32 – $23.69/hour

Schedule: Hybrid (field + remote) in the Colorado Springs area

Position Summary

The CMA Coordinator supports individuals in accessing and coordinating long-term care services. This role works closely with individuals, families, and providers to develop person-centered service plans that promote independence, health, and safety.

Key Responsibilities

• Develop and coordinate individualized service plans
• Serve as a primary contact for individuals, families, and providers
• Monitor services to ensure quality, compliance, and effectiveness
• Advocate for individuals and connect them to community resources
• Maintain accurate documentation in electronic systems
• Conduct in-person visits in homes, facilities, and community settings
• Participate in team meetings, trainings, and ongoing development

Qualifications

• Bachelor’s degree or 5 years of relevant experience in human services, case management, or working with vulnerable populations
• Experience with Medicaid waivers or long-term care services preferred
• Strong communication, organization, and problem-solving skills
• Comfortable with technology, databases, and Microsoft 365

Requirements

• Valid driver’s license and reliable transportation
• Clean Motor Vehicle Report, no major moving violations in the past 3 years
• Ability to travel locally

Benefits

• Health, dental, vision insurance
• 401(k) with employer contributions
• Paid time off + holidays
• Flexible schedule + half-day Fridays
• Professional development opportunities
• Mileage reimbursement