MANTECH seeks a motivated, career and customer-oriented Carrier Readiness Call Coordinator to join our team in Norfolk, VA. This is an onsite position.
Responsibilities include but are not limited to:
Collaborate with internal CNAL leadership and external stakeholder leadership to include but not limited to: NAVSEA, PMS 312, NSWC, NNSY and CVNs.
Investigate, receive, and analyze current and past maintenance and operational data including data practices in order to provide statistical, graphical cost and trends.
Serve as the COMNAVAIRLANT CRC Coordinator for the ROC Manager and the subject matter experts.
Provide administrative review and tracking of ROC policies and requirements to ensure compliance with OPNAV instructions.
Provide feedback to all involved activities to maintain process performance and data quality.
Develop recommendations for CVN process and policy improvement.
Provide interface and database support for maintenance and logistics databases.
Minimum Qualifications:
High School Diploma
5+ years of relevant experience, including strong working knowledge of Microsoft Office products, with a strong emphasis on Microsoft Excel for data analysis, reporting, and visualization (e.g., pivot tables, formulas, and charts)
Experience collecting, reviewing, integrating, and analyzing historical and current maintenance and logistics data from sources such as CSMPs, CASREPs, INSURV, OARS, MFOM, DRRS-N, DRRS, NDE, in-house databases, inspection reports, and visit reports to assess equipment reliability, maintenance trends, and operational readiness
Experience working knowledge of Navy maintenance databases, including OMMS-NG, VSB, MFOM, OARS, NDE, and CDMD-OA, as well as data retrieval systems and analytical software tools
Experience supporting the development of data metrics for performance tracking and decision-making
Experience reviewing and tracking naval correspondence for accuracy and timeliness, and preparing executive summaries and monthly reports
Preferred Qualifications:
Experience maintaining schedules and calendars to support operational planning
Experience interfacing with East Coast aircraft carriers and coordinating across multiple stakeholders
Clearance Requirements:
Must have an active Secret security clearance.
Physical Requirements:
Ability to move about the office environment and access file cabinets, office machinery, and other work areas
Ability to operate standard office equipment
Ability to communicate professionally with MANTECH employees and clients via email, phone, and virtual platforms
Ability to remain in a stationary position for extended periods (approximately 50% of the time)