Career Readiness Coordinator-ACR

DEFINITION:

Coordinate the Human Resources Development (HRD) program classes and Integrated Ed. & Training (IET) career pathways, and provide advising to Academic & Career Readiness department (ACR) students for transitioning to postsecondary education, training, and employment.

Develop, promote, deliver, and coordinate employability skills and basic job training skills classes and IET pathways to students in ACR, unemployed or underemployed public, and to businesses and industries in New Hanover and Pender counties. Provide current and potential students with information regarding secondary and postsecondary education, career pathways, and local and regional employability opportunities. Assist students with the CFCC and financial aid application processes. Participate in recruitment and promotion activities for Economic & Workforce Development and Academic & Career Readiness.

SUPERVISION RECEIVED AND EXERCISED:

• Receives general supervision from the Director, Adult High School & Career Pathways
• Supervises HRD instructors

ESSENTIAL AND OTHER IMPORTANT FUNCTIONS STATEMENTS:

Essential and other important responsibilities and duties may include, but are not limited to, the following:

Essential Functions:

• Recruit, interview, evaluate, and hire instructors; develop and draft instructor contracts; create class schedules which includes scheduling of rooms.
• Provide and supervise academic and transitions advising for ACR students.
  • Meet with community based organizations, corporate, and industry leaders to identify continuing education needs, develop programs, and design courses to meet specified needs.
  • Participate in the development of advertising for ACR programs; prepare brochures and advertising materials; schedule facilities and equipment as needed for classes and meetings.
  • Collect and submit registration forms, fees, class rosters, pay and attendance sheets and other documentation as required; prepare reports regarding data collected.
  • Create non-instructional contracts for instructors and staff for duties outside of the classroom.
  • Create and/or review all instructional and non-instructional pay sheets.
  • Collect and review all forms for end of class packets.
  • Follow up with clients and students in terms of customer satisfaction and additional training needs.
  • Follow through and carry out required rules and regulations as set by CFCC, the North Carolina Community College Systems office, the Department of Labor and the Department of Commerce.
  • Visit classes on and off campus and program orientations to share information regarding

admissions, program offerings, financial aid, major selection and other aspects of the

transition process.

• Provide ongoing advising to ACR students and assistance with resume writing and other employability skills in the ACR Resume Lab.
• Assist students with class registration in CFCC Curriculum and Continuing Education/EWD classes.
• Work closely with Admissions staff, Testing Services, and Financial Aid

advisors to make sure students complete, meet and exceed all admissions and placement

requirements.

• Maintain transition advising records and document student outcomes.
• Respond to requests and inquiries from students, faculty, staff and local and state

agencies; provide detailed information and give directions.

• Maintain sound knowledge of the college’s financial aid process, degree auditing and

placement testing procedures and deadlines.

• Generate ideas for and participate in recruitment and publicity activities.
• Collaborate with other department staff to increase student retention and transition.
• Schedule assemblies, workshops and information sessions; recruit guest speakers and

collaborate with other intercollegiate departments to provide information regarding

academic programs, job training and job skills.

• Assist program coordinators to train the instructional staff on transition opportunities, and

incorporating job training and soft skills in the classroom.

• Maintain information regarding local and regional hiring events.

Other Important Functions:

• Assist faculty, administrative staff, and students with various support tasks including accessing computerized information.
• Assist with student registration processes, in person, on FundFive, and on Web Advisor.
• Maintain current knowledge of Curriculum and Continuing Education processes and procedures as well as general college policies and procedures.
• Maintain department’s program information, handouts, schedules, and catalog.
• Maintain department’s webpage and social networking sites.
• Collaborate with Coordinators to publicize student and staff recognitions and accomplishments.
• Participate on various college committees and other institutional activities.
• Collaborate with community agencies to establish and foster a student support network.
• Plan and participate in professional development activities on and off campus.
• Provide direct support to the Senior Director of Academic & Career Readiness.
• Assist other program coordinators as needed.
• Perform related duties and responsibilities as required and assigned.

QUALIFICATIONS:

Knowledge of:

• Organizational and management practices as applied to the analysis and evaluation of programs, policies and operational needs.
  • The College admissions process, student registration, completion of the Federal Application for Federal Student Aid (FAFSA), and placement procedures.
  • Adult Education programs, theWorkforce Innovation and Opportunity Act of 2014, and Title II federal funding.
  • Industry training trends.
  • Marketing principles and techniques.
  • Online learning platforms and best practices for online instruction.
  • Local and regional employment trends and community employment agencies.
  • CFCC Curriculum and Economic & Workforce Development (EWD) program offerings.
  • Customer Service skills and principles.
  • Principles of supervision, training and performance evaluation.
  • Modern presentation skills and technology.
  • Microsoft Office, Ellucian or other data entry system.

Ability To:

• Interpret and apply CFCC goals, objectives, policies, procedures, rules, and regulations.
• Interpret and apply federal, state, and local policies, procedures, laws, and regulations.
• Work and communicate with people from a variety of backgrounds and socio-economic levels.
• Establish and maintain effective working relationships with those contacted in the course of work including college staff and various government officials, community groups, industry leaders, and the general public.
• Select, supervise, train, and evaluate assigned staff and instructors.
• Communicate clearly and respectfully, both orally and in writing.
• Provide clear and concise information to the public, other college departments, government agencies, organizations and businesses.
• Meet with students individually to establish a relationship of trust.
• Present to small or large groups of current or potential students.
• Provide as much aid to students as possible while being motivating and encouraging.
• Maintain patience and determination while following up with students.
• Accommodate flexible work hours and travel to off-campus locations.
• Maintain compliance records for college and state requirements.
• Read and comprehend grants and procedures required to comply with grant mandates.
• Respond to inquiries and requests for information in a timely and professional manner.
• Work independently in the absence of supervision.
• Organize work for timely completion.
• Maintain effective audio-visual discrimination and perception needed for:
• Making observations
• Reading and writing
• Communicating with others
• Operating assigned equipment
• Handling varied tasks simultaneously
• Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:
• Walking, standing, and/or sitting for extended periods of time
• bending, stooping, climbing, or lifting up to 50 pounds
• Operating and maintaining assigned equipment
• Maintain mental capacity, which allows the capability of:
• Making sound decisions
• Responding to questions
• Demonstrating intellectual capabilities

EXPERIENCE AND TRAINING GUIDELINES:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Minimum Education/Training:

• Bachelor’s degree or higher from an accredited college or university required; coursework in education or counseling-related field preferred.

Minimum Experience:

• Experience in teaching, counseling and/or advising at a secondary or postsecondary level or administrative experience in a student-centered office.

Preferred Education/Training, Experience, Skills

• Adult Education administration experience
• Teaching experience that includes curriculum development and online learning

Special Instructions to Applicants:

• This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.
• Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If highest level of education is High School diploma or equivalent, proof of completion is required.
• Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master's degree conferred by a regionally accredited college or university in the United States.
• To claim veterans’ preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process. Human Resources will verify eligibility