Who we are:
TR Fastenings (TR) is part of Trifast plc is a leading international specialist in the design, engineering, manufacture, and distribution of high-quality industrial fastenings and Category 'C' components principally to major global assembly industries. It supplies to some 5,000 customers in 75 countries worldwide, serving a range of industries including Automotive, Smart Infrastructure, Medical, General Industrial and Distributors.
The Role:
The Buyer/Planner supports procurement and material planning activities to ensure materials are available and delivered on time to meet operational needs. Reporting to the Purchasing Manager, this role issues purchase orders, communicates with suppliers, and assists in negotiating pricing and lead times. The Buyer/Planner works closely with sales, procurement, and logistics teams to help maintain optimal inventory levels throughout the Supply Chain. This position also monitors material availability, helps resolve delivery issues, and proactively expedites orders when needed to prevent operational interruptions. With strong attention to detail and initiatives, the Buyer/Planner ensures accurate procurement documentation and contributes to continuous improvement efforts within the purchasing and planning processes.
Key Task:
Procurement (Buyer) Responsibilities
Planning & Inventory Management Responsibilities
The Candidate:
You will have a strong understanding of IT support and service desk practices, including incident management, user support, and IT asset provisioning. Experience supporting enterprise applications such as Dynamics 365 Finance & Operations (D365 F&O), Office 365, and collaboration tools is essential, along with proficiency in ITSM platforms like TOPdesk, ServiceNow, or JIRA. Familiarity with Windows and macOS environments and experience supporting users across multiple time zones is highly desirable.
The successful candidate must demonstrate excellent problem-solving and analytical skills, with the ability to troubleshoot issues, escalate complex problems, and resolve incidents efficiently. Strong communication and interpersonal skills are critical for collaborating with internal IT teams, vendors, and a global user base. You will also need solid organizational and time management abilities to handle multiple support requests and meet service level agreements (SLAs).
A proactive attitude, ownership, and accountability are essential, along with the ability to work independently and as part of a cross-functional global team. The ideal candidate will thrive in a fast-paced environment, adapt easily to changing priorities, and maintain accuracy and attention to detail while delivering continuous service improvement.
Qualifications & Skills: