Business Systems Analyst

Business Systems Analyst III

Hybrid (Stamford, CT)

Contract

Estimated Pay Rate: $45/hr-58/hr

Overview of Role

We are seeking a Business Systems Analyst III to support a high-performing Billing Strategy & Design team within a large enterprise environment. This role is critical in driving the discovery, documentation, and delivery of key billing and system-related initiatives from concept through implementation. The ideal candidate is highly organized, detail-oriented, and comfortable operating at the intersection of business and technology. This individual will lead discovery efforts, produce high-quality documentation, and serve as a key liaison between business stakeholders and development teams.

Responsibilities

• Lead discovery efforts including meeting preparation, facilitation, and stakeholder alignment sessions
• Gather, analyze, and document business and system requirements across the full project lifecycle
• Author, maintain, and manage Business Requirements Documents (BRDs), ensuring accuracy and completeness
• Coordinate stakeholder reviews, feedback, and approvals for all requirements and documentation
• Serve as the primary liaison between business users and engineering/development teams
• Identify, document, track, and support resolution of system issues and defects
• Support documentation and reporting for both project-based and BAU (business-as-usual) initiatives
• Maintain detailed records including meeting notes, action items, and follow-ups via email and messaging platforms
• Contribute to internal process documentation across tools and systems such as JIRA, project intake workflows, and related platforms
• Assist with administrative tasks including scheduling, communications, and coordination with cross-functional teams

Key Qualifications

• 5–10 years of experience as a Business Systems Analyst or in a similar role within a large enterprise environment
• Strong experience leading discovery sessions and translating business needs into formal technical requirements
• Proven ability to create and manage detailed documentation including BRDs, process flows, and system documentation
• Proficiency with Microsoft Office tools (Word, Excel, PowerPoint)
• Experience working with SDLC methodologies such as Agile or Scrum
• Hands-on experience with tools such as JIRA or similar project tracking platforms
• Strong communication skills with the ability to interface effectively with both technical and non-technical stakeholders
• Highly organized with strong attention to detail and follow-through

EEO Statement:

Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.