Overview:
APQC is looking for an organized, detail-oriented Research Coordinator to support research execution across our Research Services Team. The individual will be involved in project set up, tracking publishing, and project archiving.
Responsibilities:
- Set up new research projects in approved systems and tools, including project records, workflows, documentation frameworks, file structures, templates, and collaboration spaces so teams have a consistent starting point for execution
- Apply APQC’s Content Quality Rubric to evaluate each piece of research content and maintain records of content evaluation score
- Prepare, format, publish, and distribute finalized research outputs across APQC platforms and channels in accordance with defined publishing workflows
- Maintain research portfolio tracking and reporting for published content
- Administer webinar logistics and technology, including setup, recording coordination, execution support, post-event reporting, and publication or distribution
- Archive completed projects in accordance with Research Services lifecycle standards
Performance Indicators:
Successful performance in this role will be evaluated against the following:
- Research outputs are published, distributed, and documented accurately, consistently, and on time according to approved workflows, quality rubrics, and content standards
- Project setup activities are completed timely, accurately and consistently across approved tools, templates, documentation frameworks, file structures, and collaboration spaces
- Virtual events are administered smoothly, recordings and related materials are processed correctly, and post-event reporting and distribution requirements are completed on time
- Completed projects are archived in a timely manner and using documented processes and business rules
Qualifications & Skills:
- 1-2 years of professional experience in research support, project coordination, content operations, online publishing, administration, virtual events, knowledge management, or a similar role
- College degree or equivalent work experience in business, communications, social science, library/information science, operations, project coordination, or related field
- Intellectual curiosity, flexibility, eagerness to learn, and willingness to develop business knowledge, research literacy, and APQC-specific process understanding
- Strong organizational skills, effective time management, attention to detail, and ability to maintain accurate records across multiple systems and workstreams
- Comfort setting up and maintaining project records, documentation structures, files, workflows, status updates, and publishing or content-tracking information
- Solid written and oral English and interpersonal skills necessary to work as a team member and communicate clear updates to stakeholders
- Experience with Microsoft Office applications and comfort learning collaboration, project management, content management, reporting, event, automation, and AI-enabled tools
- Ability to support basic research, content, publishing, promotional, event, and administrative activities while managing multiple priorities with a customer-focused mindset
APQC is a leading provider of benchmarks, best practices and business process analytics to Fortune 1000, government, nonprofit and professional services organizations. APQC has extensive experience working with organizations to find and implement best practices across the enterprise. We are a Houston-based nonprofit organization whose mission is to provide independent, unbiased, and validated research and data to our more than 1,000 organizational members in 55 industries worldwide.