Business Operations Intern

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Role Overview

The Business Operations Intern will support selected teams across the organization, such as Finance, Marketing & Sales (M&S), and Operations (including BPS, M&A, and PX), by contributing to defined projects, business analysis, and operational initiatives. Rather than supporting all functions simultaneously, the intern will be assigned to specific projects or teams at any given time, with the opportunity to rotate across functions over the course of the internship. This role is designed to provide broad exposure to how different parts of the business operate while delivering focused, hands‑on support to priority initiatives.

The intern will work closely with leaders and team members across functions, helping to improve processes, analyze data, develop materials, and support ongoing projects.

Key Responsibilities: Responsibilities may vary by project and function, but may include:

Cross‑Functional Support

• Support projects across Finance, Sales, Marketing, BPS and Operations as assigned
• Coordinate inputs from multiple stakeholders and track action items
• Assist with preparation of presentations, summaries, and status updates

Business Analysis & Reporting

• Collect, organize, and analyze data to support business decisions
• Assist with basic financial analysis, forecasting inputs, or performance tracking
• Develop simple dashboards, trackers, or reports (e.g., Excel, Google Sheets)

Process & Operational Support

• Document existing processes and identify improvement opportunities
• Assist with creation of templates, playbooks, and standard operating procedures
• Support operational reviews, audits, or readiness activities as needed

Project & Administrative Support

• Help maintain project plans, timelines, and deliverables
• Support ad‑hoc requests and special initiatives across teams
• Assist with research, benchmarking, or competitive analysis

Qualifications

• Currently pursuing a Bachelor’s degree in Business, Finance, Operations, International Relations, Marketing, or a related field
• Strong organizational and time‑management skills
• Comfortable working in a fast‑paced, multi‑project environment
• Ability to work independently and collaborate across teams

Preferred Skills

• Strong written and verbal communication skills
• Basic proficiency in Excel / Google Sheets and PowerPoint / Slides
• Analytical mindset with attention to detail
• Interest in understanding how different business functions operate together
• Prior internship, project, or coursework experience in business or operations is a plus

What the Intern Will Gain

• Exposure to multiple business functions in a real‑world environment
• Hands‑on experience supporting strategic and operational initiatives
• Mentorship from leaders across Finance, Sales, and Operations
• Development of foundational skills in business analysis, project support, and stakeholder communication

Reporting. She can report to me and I will quarterback it based on what’s happening with M&A, Finance, Sales, BPS, etc at the time.

Compensation

Estimated Pay Range: $20.00 USD/per hour

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.