Under the supervision of the Manager – Business Services the Third-Party Billing Specialist is responsible for coordinating all aspects of third-party billing for students whose charges are paid by external sponsors such as employers, government agencies, scholarship organizations, and other third-party entities (e.g., Nursing, Dual Enrollment, Governor's School, Non-Degree, etc.). This role ensures accurate billing, timely invoicing, thorough documentation, and consistent follow-up to secure payment from sponsors. The Specialist works closely with students, sponsors, and internal departments to ensure compliance with institutional policies and to support financial accuracy and excellent customer service.
Set up third-party authorizations and contracts in the student information system based on documentation received from sponsors and students.
Process third-party billing for tuition, fees, housing, and related charges in accordance with sponsor agreements and institutional deadlines.
Prepare and send invoices to sponsors accurately and promptly each billing cycle.
Monitor sponsor payments and apply payments to student accounts in a timely and accurate manner.
Maintain records of contracts, authorizations, invoices, payments, and correspondence.
Serve as the primary point of contact for employers, agencies, government programs (e.g., Nursing, Dual Enrollment, Governor's School, Non-Degree, etc.), tuition assistance sponsors, and other billing partners.
Respond to inquiries from sponsors regarding invoices, account activity, required documentation, and payment status.
Monitor aging reports for third-party accounts and follow up with sponsors on unpaid or disputed invoices.
Reconcile third-party accounts, ensuring payment accuracy and resolving discrepancies.