Broker Account Manager

The Broker Account Manager, Clean Harbors Broker Services Division is responsible for discovering and developing business with all Brokers residing within a specific geography. The Broker Account Manager has responsibility for all aspects of regional strategy, sales execution and account relationship development. Expected to work closely with the sales specialists and operations experts across all lines of business to ensure new opportunities are fully explored and existing business meets Clean Harbors’ high standard of service. 

Why Work for Clean Harbors?

• Competitive base-pay and incentive programs
• Comprehensive medical and dental benefits
• Group 401(K)
• Opportunity for growth, development and internal promotion

• Cross sell Clean Harbor’s services to Broker customers as appropriate 
• Develop – with input from Industrial Services operations and field experts - accurate sales forecasts and account plans to achieve sales goals and exceed revenue expectations on a monthly, quarterly and annual basis
• Manage internal relationships to ensure follow through on customer commitments
• Promote communication and coordination between Sales, Operations, Customer Service and Customers; Develop and maintain corporate level communication with Customers; Give direction and support to local account managers, technical sales experts and related personnel as needed
• Work with other lines of businesses services operations and field sales groups to develop cross-sell sales strategies and customer targets
• Provide account management (MSAs, credit, invoiced revenue collection when needed, etc) for a portfolio of Broker Services customers in the assigned region
• Use CRM platform (salesforce) to maintain and manage customer information (contacts, sales calls, and business opportunities), as well as local market intelligence
• Negotiate/facilitate pricing and contract requirements
• Solicit regular customer feedback to ensure ongoing customer satisfaction