Branch Manager

Branch Manager – Toledo, OH

About the Opportunity

We are seeking a strong, community-focused Branch Manager to lead our Toledo branch—a unique, relationship-driven location that requires an energetic leader who thrives outside the four walls of the branch. This is a highly visible leadership role with accountability for branch growth, sales performance, team development, and community presence.

The Toledo branch is smaller and still building its footprint in the market, making this an excellent opportunity for a motivated leader who enjoys business development, outbound relationship building, and creating momentum in a developing branch environment.

What You’ll Do

Leadership & Team Development

• Lead, coach, and develop a 4-person branch team (including the Branch Manager) to meet and exceed performance expectations.
• Partner with other retail leaders to drive consistency, accountability, and engagement across the network.
• Rotate leadership coverage, including two Saturdays per month (9:00 a.m.–1:00 p.m.), with flex time during the week.
• Inspire an empowered, high-performing culture aligned with the organization’s mission, values, and service promises.

Sales, Growth & Performance

• Own branch performance across loan volume, deposit growth, and member growth.
• Participate in a quarterly incentive plan, starting at 75% of goal attainment, with higher payouts at 100%+ performance.
• Drive both consumer and business lending, account opening (including business accounts and IRAs), and cross-sell of ancillary products (e.g., GAP, credit insurance, MBP).
• Conduct outbound calling to existing members and local businesses to deepen relationships and generate growth (no cold calling).

Community Outreach & Business Development

• Serve as the face of the Credit Union in the Toledo market.
• Build relationships through offsite work, community involvement, local employers, and business partnerships.
• Represent the branch at community events, networking functions, and business development activities.
• Leverage a dedicated branch budget to support local outreach and growth initiatives.

Operations, Compliance & Member Experience

• Oversee daily branch operations including scheduling, staffing, cross-training, and workflow management.
• Act as the primary escalation point for complex member situations and resolve issues with professionalism and care.
• Ensure compliance with all policies, procedures, and regulations including BSA, Patriot Act, and OFAC.
• Maintain a consistent and high-quality member experience across in-person and outbound interactions.

The Toledo Branch Snapshot

• Located in an industrial area with limited walk-in traffic—success depends on outreach, not foot traffic.
• A relationship-driven, community-focused model with strong emphasis on business development.
• Assistant Branch Manager is solid and ready to support a new leader under a refreshed leadership model.
• Ideal for a leader who enjoys autonomy, visibility, and building something meaningful in the community.

What You’ll Bring

Experience & Education

• 2–5 years of banking or credit union experience in a similar or progressive leadership role.
• Proven success coaching, developing, and holding team members accountable to goals.
• Associate degree or completion of a specialized business or financial services program (Bachelor’s preferred).

Skills & Knowledge

• Strong background in lending, account opening, deposits, and member growth.
• Experience with business accounts and IRAs preferred.
• Demonstrated sales mindset with the ability to drive results through people and relationships.
• Comfortable balancing branch operations, compliance, and sales priorities.
• Extroverted, adaptable, and able to shift priorities in a dynamic environment.
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
• Strong analytical skills with the ability to interpret financial data and loan applications.

Licenses & Requirements

• Ability to obtain and maintain NMLS ID
• Ability to obtain and maintain Notary designation
• Bondable

Job Type & Location

This is a Permanent position based out of Toledo, OH.

Pay and Benefits

The pay range for this position is $70000.00 - $78000.00/yr.

The Perks: When you join you’re not just taking a job—you’re joining a community. From milestone anniversaries to our legendary chili cook-off, we believe in recognizing achievements and building connections through fun, shared experiences.We offer a comprehensive benefits package designed to support the well-being of our employees:Competitive Base Compensation: Competitive salary with eligibility for performance-based incentives.Paid Time Off: PTO available to support work-life balance, in addition to 13 paid company holidays per year.Wellness & Volunteer Time: Additional time off to support employee wellness and community involvement.Health Insurance Coverage: Multiple low deductible medical plan options, as well as dental and vision coverage.Employer-Paid Coverage: Company-paid life insurance and short- and long-term disability coverage.Flexible Spending Accounts (FSA): Options for both medical and dependent care FSAs.Education Assistance: Tuition reimbursement and student loan repayment support to help advance your education and career.Retirement Benefits: 401(k) plan with up to 4% company match, plus an additional 4% profit-sharing contribution.Employee Assistance Program (EAP): Confidential support services for personal and professional challenges

Workplace Type

This is a fully onsite position in Toledo,OH.

Application Deadline

This position is anticipated to close on Apr 22, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.