SECNY Federal Credit Union is currently looking for a Branch Manager for our Manlius branch. This position is responsible for directing and controlling the operational activities and staff of the branch.
Duties & Responsibilities:
- Manages the daily operation of the branch, according to written branch operation standards, including adherence to security procedures.
- Ensures the application and compliance with established operating policies and procedures of the credit union.
- Formulates basic recommendations concerning policies and services for review by the Chief Operations Officer and/or Lending Manager.
- Responsible for the performance evaluation, training, motivation, and discipline of assigned employees.
- Manages the cross selling efforts of the branch of our full range of financial services.
- Monitors key products/sales within the branch to ensure profitability and sound business practices for the credit union, a high quality level of service for members, and that employees are maximizing opportunities to sell products.
- Manages the security and safety of the branch, with responsibility to analyze security and safety policies and procedures, and to alert staff of any changes.
- Meets with current and potential select employee group companies in branch area to promote member growth. Assists business development function.
- Resolves member problems/responds to inquiries beyond the authority of other branch personnel.
- Responsible for maintaining the required cash levels for branch operations. Responsible for vault, coin, and ATM.
- Supervises activity of assigned personnel.
- Ensures all personnel adhere to branch standards in telephone and in-person contact.
- Ensures all member problems/inquiries reported to any branch personnel are properly addressed and resolved in a timely manner.
- Advises the Chief Operations Officer on training needs and production problems.
- Opens all types of accounts, recommends and promotes adding additional services.
- Interviews loan applicants, accurately completes required loan forms, analyzes credit and financial information, and makes decisions on loans within the prescribed limitation.
- Reviews and approves loan applications within authorized limits and approval criteria.
- Coordinates members services and activities.
- Assist in researching any MSR out of balance conditions.
- Completes branch audit requirements and assist auditor as needed.
- Represents the credit union before employee groups, and potential members to increase penetration, and admit new groups into current field of membership.
- Conducts performance reviews with staff.
Education & Experience
Associate's Degree (AA/AS) or equivalent from two-year college or technical school; and 4-6 years related experience and/or training in cash handling or customer service; or equivalent combination of education and experience.
Certificates and Licenses
- Notary public
- Lending authority
Benefits Included:
- 12 paid holidays
- Medical and Dental Insurance
- Life Insurance and Long Term Disability
- Vacation, Personal, and Sick time
- 401k plan
- Work/life balance
SECNY FCU is an equal opportunity employer. We do not discriminate on the basis of race, creed, color, national origin, religion, sex, age, veteran status, disability, genetic information, gender identity, or any other protected class.
