Description
The Branch Director oversees all operations at the assigned site, providing leadership and accountability for branch management, staff supervision, facility and fleet oversight, safety, and administrative compliance. This role ensures the effective delivery of high-quality programs and services designed to positively impact the lives of youth. Programs are intentionally structured to produce measurable and progressive outcomes that support individual growth and success. Within the branch, youth are served in a safe, supportive, and inclusive environment by staff who are deeply committed to the organization’s mission. The Club experience is centered on achieving three core outcomes: Academic Success, Healthy Lifestyles, and Positive Citizenship.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Leadership:
- Serve as a competent, credible leader others choose to follow.
- Define and communicate a clear vision and strategy, outlining how goals will be achieved.
- Execute strategic plans and consistently achieve organizational and Youth Development outcomes.
- Partner with senior leadership and management on personnel matters and organizational priorities.
Branch Operations:
- Oversee all branch operations across the facility to ensure safe, efficient, and effective environments.
Manage operational performance to achieve established goals. - Maintain accountability for membership revenue and program fees.
- Coordinate budget development; monitor revenues and expenditures; report and address variances.
- Oversee administrative and operational processes
Program oversight:
- Oversee the implementation and delivery of programs, services, and activities that support Youth Development outcomes.
- Provide leadership for branch programming in all areas of the facility.
- Ensure program quality and consistency across all program areas.
- Evaluate program effectiveness based on participation data and achievement of stated goals.
- Recommend and implement program modifications to improve performance and outcomes.
Staff Leadership & Development:
- Manage and evaluate staff performance to ensure achievement of operational and program goals.
- Coach staff to improve performance, solve problems, and support career growth.
- Provide technical assistance in program design, development, community relations, and operations.
- Plan and implement staff development and training programs to build capacity and leadership.
Partnerships:
- Develop and maintain collaborative partnerships with youth-serving organizations, schools, families, members, parents, and community stakeholders.
- Participate in marketing, outreach, and public relations activities to promote programs, services, and organizational impact.
Administrative Compliance:
- Complete all required reports and administrative duties on time.
- Collect and manage required data and internal and external reporting. Ensure accuracy of data and reporting. Ensure the effective completion of all assessment and measurement activities of programs
- Accountable for accurate and timely collection and review of membership applications
- Comply with all administrative policies and procedures, processes and controls
- Accountable for accurate and timely paperwork, reports, and data entry
- Accountable for utilizing all BGCGTC communication tools regularly and effectively
Facility & Child Safety:
- Accountable for adherence to all organizational health and safety policies and implementation of all safety practices and procedures at assigned work location(s)
- Take all necessary and reasonable precautions to protect members, staff, equipment, materials, and facilities. Abide by facility maintenance protocols and procedures to ensure compliance
- Accountable for reporting incidents and completing documentation within the required timeline
- Maintain discipline, de-escalate conflict between members and/or others
- Obtain and renew CPR and First Aid certification by the deadline
Relationships:
- Be a positive role model
- Maintain emotional control and make good decisions under pressure
- Represent the Boys & Girls Club in a positive manner
Attendance:
- Regular attendance is required; arrive on time; punctuality is required
Nonessential Duties:
- Complete all other duties as assigned
Requirements
Education and Work Experience Requirements:
- Bachelor’s Degree from an accredited college or university OR 2 years of related experience
- Non-profit operations management and supervision, or an equivalent combination of experience and education
Minimum Requirements:
- Ability to work regular business hours, periodic nights, and weekends
- Ability to attract, train, and retain qualified personnel
- Ability to identify, create and offer ongoing support to employees through training, encouragement, and reinforcement to breed success and support a positive growth culture
- Effective organizational skills
- Effective leadership skills
- Excellent networking and relationship-building skills
- Must be able to obtain CPR and First Aid certification
- Must be able to pass agency background screens and drug screens at any time
- Must have reliable transportation, liability insurance, a satisfactory driving record, and a valid driver’s license for the operation of a motor vehicle relevant to carrying out duties
Preferred Qualifications:
- Bilingual
- Demonstrated past successful experience managing employee payroll processes, related employee benefit tracking such as absences and hours worked, and recruitment/selection of potential employees, discipline, promotion, evaluation, and termination
- Knowledge of program evaluation, data reporting systems, and performance management systems related to youth development
- Work experience with or program knowledge of the Boys & Girls Club Movement (national and/or local Club) is an advantage
Salary & Benefits:
Salary: $43,000 yearly (exempt full-time)
Benefits: Eligible for health, vision, and dental coverage; 401(K) plan and flexible spending accounts; life insurance; and short and long-term disability, paid Time off (PTO), and company-paid holidays.
The Boys & Girls Clubs of Greater Tarrant County is an equal opportunity employer. It maintains policies and practices that are designed to prevent discrimination against any qualified employee or applicant on the basis of race, color, religion, ancestry, national origin, sex, age, marital status, sexual orientation, disability, and medical condition to the extent protected by law. This policy of nondiscrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training, and termination.
