Demonstrated ability to learn from others on the job. Technician can teach some basic skills to new hires or interns.
Possesses understanding and skills related to general medical equipment systems and devices.
Possesses understanding of medical PC and peripherals.
Working knowledge of physiology, anatomy and medical terminology with emphasis in clinical application and troubleshooting.
Possesses the ability to follow manufacturer’s procedures for preventive maintenance inspection, scheduled maintenance, electrical safety inspections, and operation verification procedures on all, but not limited to, general medical equipment.
Repair, install, and calibrate general medical equipment.
Exhibits understanding and can demonstrate use of required hand tools, digital multi meter, electrical safety analyzer and pressure measuring gauges.
Inform supervisors of the status of repairs, scheduled inspections, unusual medical equipment situations, and any customer concerns.
Work with and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery and vendor documentation.
Develop biomedical expertise through ongoing training and education.
Assist with special projects as assigned.
Prepare to assume 24-hour on-call repair responsibilities within 6 months of hire.
Possesses understanding of Medical Equipment Management Plan (MEMP), The Joint Commission, NFPA and other regulatory agencies’ standards.
Ensure the accuracy and integrity of the equipment database to include the inventory, preventive maintenance schedules, nomenclature, and service history.
Ensures service completed and documentation submitted is accurate, complete and timely.
Resolve customer service issues.
Interacts with customers in a timely manner.
Demonstrates the ability to elicit information from customers as needed for troubleshooting and general support.
Develop and maintain positive clinical relationships with staff, department representatives and/or equipment users.
Communicate medical equipment status with staff, department representatives and/or equipment users.
Possesses knowledge of clinical equipment systems (laboratory systems, networked medical equipment systems, connected medical equipment etc.).
Possesses knowledge of project management terms and methods.
