Billing Specialist

Job Description

Due to significant business growth (over 30% last year), we are adding a dedicated Billing Specialist to support our expanding customer base. The primary functions of the Billing Specialist is to support the business by resolving credit holds and work closely with the accounting team to resolve issues with billing customers. The candidate will have strong interpersonal skills, customer focused, and results driven. The Billing Specialist must be highly detailed and able to pivot between tasks as needs arise. Consistency in applying policies and procedures is critical. This role is very customer focused, providing accurate information to all relevant constituents.

• Investigate and resolve customer billing issues, including questions about charges or potential overbilling.
• Review customer accounts to determine next steps and ensure accurate billing records.
• Create credits when necessary based on findings from account investigations.
• Work with Accounting to resolve issues with billing.
• Prepare quotes/custom invoices.
• Clear credit holds daily by reaching out to customers via outbound call.
• Make 5–10 outbound calls each day to follow up on payment method issues for orders currently in production.
• Support customers in updating or correcting payment methods to avoid delays.

Main Position Details:

Start: 4/27

Pay: $23.00/Hr

Schedule: Monday - Friday 9:00am - 5:30pm

Location: Madison, WI

Duration: 6 Month Contract to Hire

Qualifications:

• 1+ year of billing experience
• Excellent Microsoft Office Skills
• Excellent verbal & written communication skills
• Organization

This is a Contract to Hire position based out of Madison, WI.

The pay range for this position is $23.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Madison,WI.

This position is anticipated to close on Apr 27, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.