Bilingual Medical Assistant

Actalent is Hiring a Bilingual Phlebotomist/Medical Assistant (Creole)

Job Description

The Bilingual Medical Assistant supports a busy primary care clinic by ensuring timely client check-in, preparing clients and examination rooms for medical visits, and assisting providers with examinations and procedures. This role plays a key part in maintaining efficient clinic flow, providing excellent customer service, and ensuring accurate documentation within the Electronic Health Record (EHR) system while communicating effectively with Creole-speaking clients.

Responsibilities

• Ensure proper and timely check-in of clients and prepare clients for medical examinations.
• Coordinate client flow throughout the clinic to support efficient and smooth operations.
• Prepare examination rooms for clinical visits and procedures, ensuring all supplies, materials, and equipment are stocked, available, and functional.
• Collect, transport, disinfect, and prepare instruments for sterilization in accordance with established policies and procedures.
• Verify proper client identification using at least two approved client identifiers at all appropriate steps of care.
• Escort clients to appropriate areas throughout the clinic in a courteous and professional manner.
• Complete all assigned tasks within the Electronic Health Record (EHR) system within the requested timeframes.
• Schedule follow-up appointments for clients as directed by medical providers.
• Maintain timely and accurate documentation in the EHR, including recording and updating client vital signs.
• Identify and promptly report abnormal findings and vital signs to the medical provider.
• Prepare and complete laboratory orders and requisitions, ensuring proper specimen collection, labeling, processing, and documentation using a minimum of two patient identifiers.
• Ensure all laboratory specimens are properly packaged and securely enclosed for transport to the laboratory.
• Assist medical providers with examinations, procedures, injections, phlebotomy, and diagnostic testing as needed.
• Review visit summaries and discharge instructions with clients as directed by the provider, ensuring understanding and answering basic questions.
• Update and record client information in the EHR, including allergies, medication reconciliation, immunization history, and health history forms.

Essential Skills

• Certified or Registered Medical Assistant/Phlebotomy credential.
• At least 1 year of experience working as a Medical Assistant/Phlebotomist.
• Fluency in Creole (bilingual Creole/English) required for direct client communication.
• Proficiency with Electronic Health Records (EHR), including documenting visits, vital signs, and communications.
• Knowledge of medical terminology and clinical workflows in a primary care setting.
• Ability to perform phlebotomy, including safe and accurate blood draws.
• Ability to administer injections safely and accurately as directed by providers.
• Strong customer service skills and ability to interact professionally with clients and clinical staff.
• Ability to verify client identity using at least two approved identifiers and follow safety protocols.
• Skill in preparing examination rooms, instruments, and supplies according to clinical standards.
• Ability to recognize and promptly report abnormal clinical findings to providers.
• Strong organizational skills with the ability to manage multiple tasks and maintain clinic flow.
• Effective verbal and written communication skills, including clear documentation in the EHR.

Work Environment

This position is 100% onsite in a primary care clinic environment. You will work both independently and as part of a collaborative medical office team, supporting providers and other clinical staff. The role involves frequent use of an Electronic Health Record system, including eClinicalWorks if implemented, as well as standard medical office equipment such as examination tables, diagnostic devices, and fax machines. The schedule is primarily Monday through Friday from 9:00 a.m. to 5:00 p.m., with occasional Saturday shifts from 8:00 a.m. to 2:00 p.m. as needed. The clinic environment is fast-paced and client-focused, requiring consistent professionalism, attention to detail, and a commitment to high-quality patient care.

This is a Permanent position based out of Delray Beach, FL.

The pay range for this position is $41600.00 - $41600.00/yr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Delray Beach,FL.

This position is anticipated to close on May 16, 2026.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

Actalent is an equal opportunity employer.

About Actalent

Actalent is a global leader in engineering and sciences services. For more than 40 years, we’ve helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day.

Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.