Description
•Comply with all company’s Safety Policies, attend department and site safety meetings, participate in safety committees and programs (Near miss reporting, STAs, Workplace Exams, Pre-Shift Inspections, etc.)•Responsible for order taking, scheduling, dispatching and customer relations.•Maintain efficient delivery controls through proper scheduling and accurate order entry into the dispatch system.•Monitor external factors such as weather and traffic to ensure optimized routing of resources.•Resolve transportation conflicts and handle unusual and difficult customer complaints.•Provide customer support to ensure maximum satisfaction.•Employ problem solving techniques to resolve complex issues. •Develop professional criteria of when to engage other parties.•Have positive attitude and strong communication skills with customers and other departments.•Able to successfully handle +100 calls in a shift.•Able to work in a team setting and achieve team and company goals.•Able to multi-task and complete daily workload in a timely fashion.•Maintain good working relationships with coworkers and outside agencies’ personnel.•Works safely with a sense of urgency.
Skills
Dispatching, Data entry, Call center, logistics, cement
Top Skills Details
Dispatching,Data entry,Call center
Additional Skills & Qualifications
•Must have Associate’s degree or concrete dispatch experience. Bachelor’s degree is preferred.•Logistics experience of moving products from Point A to Point B•Excellent communication skills with professional decorum over the phone, as well as written.•Embracement and enhancement of performance-based Safety Culture•Strong mathematical skills, strong interpersonal skills, and ability to communicate effectively.•Problem Solving, Decision-Making, and Critical-Thinking skills.•Attention to detail, ability to stay organized and work independently.•Ability to work well under pressure and meet deadlines. Strong time management and strong organizational skills required.•Proficiency in Microsoft applications (Word, Excel, Outlook, PowerPoint).•Must be able to speak, read and write English. Bilingual on Spanish is a plus.
Experience Level
Intermediate Level
This is a Contract position based out of Deerfield Beach, FL.
Pay and BenefitsThe pay range for this position is $24.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully onsite position in Deerfield Beach,FL.
Application DeadlineThis position is anticipated to close on May 4, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.