Bilingual Customer Service Representative

Job Description Summary

Axos Bank is seeking a Customer Service Representative within the Loan Servicing Department, to provide customer service to incoming customer calls.

Job Description

Responsibilities:

• Receive inbound customer calls and chats
• Research and resolve customer issues
• Manage and resolve customer cases related to loan issues
• Meet critical regulatory and company deadlines

Qualifications:

• HS Diploma
• 1-2 Years related experience