Provides customer service assistance to customers and manages incoming calls.
Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
Set daily delivery appointments.
Process incoming deliveries.
Process completed loads.
Resolve any issues with shipping and/or receiving with internal staff.
Files paperwork daily.
Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed.
Observe all company safety rules and assist in enforcement as appropriate.
Delegate assignments to associates per volume
Monitor workflow through WMS
Ensure shipments are processed and fulfilled by priority
Other duties as assigned.
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Qualifications
High School Diploma or GED; or equivalent combination of experience and education.
