BH/DS Fee Clerk

Requisition ID: 48790 Work Location: Human Services - Virginia Beach Blvd offices Pay Range: G.19, $42,536.00 - $65,936.00 Starting Salary: Depending upon Qualifications Work Schedule: Monday - Friday 9:00am - 5:30pm Part Time Hours/Wk: Job Open Date: 4/6/26 Application Deadline: 4/13/26

Job Duties:

The City of Virginia Beach Department of Human Services (DHS) seeks an experienced individual who has customer service skills, billing knowledge, and the ability to multitask and work independently. The candidate will be responsible for timely and accurate billing and collections for assigned third party payers including Medicaid, MCO’s, Medicare, and commercial insurances.

Duties:

• Will preview the following payers based on the weekly schedule: Medicaid and the MCO’s for Outpatient services; United Health Care Commercial and Medicare Advantage, all Tricare, Cigna Commercial and Medicare Advantage, United Behavioral Health, and Medicare.

• Send reminders for CAQH re-attestation needed.

• Assist with Accounts Receivables after the weekly claims have been submitted.

• Knowledge of Medicare rules and regulations to be billed weekly.

• Accurately perform duties with minimal supervision.

• Effectively maximize fee revenue and have strong analytical and problem-solving skills.

The City offers a generous benefits package such as health, dental and life insurance, retirement, and savings plans. Other key benefits include:

• Maternity/paternity and parental leave

• Holidays and Paid Leave

• Tuition Reimbursement

• Employee Assistant Program

• Professional Development

Official City Job Description:

https://virginia-beach-departments-docs.s3.amazonaws.com/city/job-descriptions-pay-plans/BHDS-Fee-Clerk-00133.pdf

Working Conditions:

https://workingcondition-summary-prod.s3.amazonaws.com/B.007832.pdf

Minimum Requirements:

MINIMUMS: Requires a High School Diploma or GED and three (3) years of experience in a clerical accounting related field utilizing the required knowledge, skills and abilities.

SPECIAL REQUIREMENTS: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Must be available to work evenings, weekends, holidays, and overtime when required to meet operational needs. Alpha I Status: Positions within this class have been designated as Alpha I positions requiring employees to work during inclement weather, regardless of the City's operational status.

Additional Requirements:

DMV Transcript: Not Required
CDL: Not Required
DOT History: Not Required
CPS Check: Not Required
Physical: Not Required
Respirator: Not Required
Polygraph Review: Not Required
Psychological Screening: Not Required

Attachments Required: None

Preferences:

One (1) or more years’ experience with Behavioral Health/Medical billing insurance carriers
Experience with Microsoft Office using Outlook and Excel, creating spreadsheets and formulas
One (1) or more years’ experience with electronic Behavioral Health/Medical Accounts Receivables
Experience using Web Portals for Health Insurance in regard eligibility/claims/denials
Experience with applying state, federal, and 3rd party claims processing and collection guidelines

Special Instructions:

Other Related Titles: Medical Biller, Billing Specialist, Reimbursement Specialist, Revenue Cycle Coordinator, Patient Account Representative, Medical Coder, Credentialing Specialist.

• Please complete the application in its entirety and include your resume if required by the posting.
• Your responses to any "Supplemental Questions", if attached to this requisition, must be supported by the information you provide on your application and/or resume; or otherwise demonstrated during the hiring process.
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VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.

Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.