JOB SUMMARY
Greeting guests as they arrive and depart from the hotel, assist guests with their luggage, suggest unique experiences, answer questions and build memorable relationships with our guests.
HOW YOU WILL CREATE THE EXTRAORDINARY
Assists guests with their luggage as they arrive or depart and provide appropriate luggage tickets.
Offer directional information, driving/hotel related.
Build relationships while interacting with guests over an extended period of time.
Assist guests with answering questions; seek out answers when unclear and follow-up with guests.
Explains accommodations, promotions, appointments and equipment to guests.
Must be able to lift 75 pounds.
Must be able to run and stand up to 10 hours per day.
Must be able to work outside in extreme weather conditions.
Makes suggestions to guests of all hotel facilities and their location and offers to be of further assistance upon request.
Able to drive transportation (golf cart) assisting guests to and from their room.
Outgoing personality.
Aid the Valet Team by moving vehicles forward and/or parking due to high business levels.
Aid Door Person in welcoming guests.
Assist guests with transportation needs (i.e. Limo, taxi or Bus, etc.).
Maintains a high energy level and remain attentive while standing on feet throughout an 8–10-hour shift.
Maintains a clean and spotless work area.