WHO WE ARE:
Founded in 2007, DTI (Diversified Technology, Inc.) is a successful African American owned IT Consulting/Staffing firm based in Chicago's Loop.
WHAT WE DO:
We focus on providing delivery, staffing, and supported services such as enterprise integration/implementations including, but not limited to, CRM, EAM, ERP, PMO, and QA. We service clients in SLED (state/local gov't & education), financial services, fortune, public utility, as well as regularly partnering with Big 4 SI partners.
Job Title: Cloud Engineer
Location: Chicago, IL - Hybrid (Remote + 501 W. 35th St, Chicago, IL)
Work Schedule: Monday–Friday, 9:00 AM – 5:00 PM (CST)
Candidate should be Local to Chicago, IL
About the Organization
Chicago Public Schools (CPS) is committed to ensuring that every child—across every school and neighborhood—has access to a world-class learning experience from birth, leading to graduation that is college- and career-ready.
Job Summary
The Hybrid Cloud Engineer will be part of the Server Operations Team and will be responsible for the design, evaluation, and implementation of cloud services and cloud-native application architectures. This role involves troubleshooting hybrid infrastructure issues and ensuring secure, compliant cloud platform operations across connected environments.
The engineer will support day-to-day infrastructure operations, including managing approximately 1800 servers across Dell hardware and virtual environments on Hyper-V.
Key Responsibilities
- Assist in the design, build, management, and operation of infrastructure-as-a-service (IaaS) across hosted and cloud platforms
- Implement cloud services based on business needs
- Define and ensure compliance and security standards for cloud infrastructure
- Integrate cloud services with on-premise resources
- Coordinate and configure IT infrastructure services for web application platforms
- Design templates to standardize cloud infrastructure
- Collaborate with cross-functional IT teams to resolve issues
- Handle incident and problem management, including second/third-level support
- Identify opportunities for system and process improvements
- Act as a technical provider manager in a mixed operational environment
- Participate in cross-training within the team
Print Server & Infrastructure Support
- Manage day-to-day print server provisioning
- Monitor and resolve print server alerts
- Support application teams with print server software installations
- Work with third-party vendors for support and recommendations
- Maintain server asset database entries
- Participate in Windows Server on-call rotation (24x7 support for emergencies)
Required Qualifications
Education
- Bachelor's Degree or equivalent
Preferred Certifications (Not Mandatory)
- Microsoft Certified: Azure Solutions Architect Expert
- Red Hat Certified Specialist in OpenShift Administration
- AWS SysOps Administrator
Experience & Technical Skills
- Hands-on experience with API Management and Azure Data Factory (ADF)
- Strong cross-functional knowledge (network, database, web services, AI, infrastructure)
- Understanding of cloud delivery models: PaaS, SaaS, and IaaS
- Experience with OpenShift Container Platform (OCP), Kubernetes, microservices, and cloud architecture
- Familiarity with CI/CD tools and processes (Eclipse, Git/Stash, Jenkins, Maven, Nexus)
- 5+ years of experience with Windows Server (2008–2022) in a Hyper-V / System Center Virtual Machine Manager environment
- Experience with Microsoft Failover Clustering, OS patching, migrations, and Azure administration
Preferred Skills
- Database knowledge
- Programming/scripting (PowerShell, Python, Terraform, C#)
Key Competencies
- Strong interpersonal, leadership, and collaboration skills
- Ability to manage conflict and facilitate discussions
- Excellent communication skills with the ability to translate technical concepts for non-technical audiences
- Ability to understand and communicate business and customer priorities effectively
- Self-starter with the ability to independently drive tasks to completion
- Adaptability and eagerness to learn new technologies
Additional Requirements
- Ability to work in a hybrid environment with secure access via CPS VDI
- Participation in on-call rotation for server support (24x7 coverage as needed)
Please click on the link below for our company benefits
https://docs.google.com/document/d/1q2mHf0U1akaC1ZKC65-VyyG3FrKBGNCahx3WpS2mj7M/edit?usp=sharing
DTI is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, marital status, veteran status, or any other protected characteristic under Illinois state or federal law. All qualified applicants are encouraged to apply, and employment decisions are based solely on merit, qualifications, and business needs.
