AVP, Engagement Manager - Capital Markets

Ready to build the future with AI?

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. Ready to build the future with AI?

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Assistant Vice President, Engagement/Delivery Leader.

We are seeking a dynamic Technology Engagement/ Delivery leader for a large Financial Services client. It’s a client facing role focused on delivery of large-scale programs spanning multiple product offerings. The role offers an exciting opportunity to lead AI-first transformation across Genpact’s enterprise clients.

Responsibilities:

Program Delivery Ownership

• Own and drive end-to-end delivery - from pre-sales, planning and design through Go-Live, stabilization and value realization, ensuring delivery meets quality standards, budget and timelines.
• Handle risks and issues related to the accounts, including delivery oversight ensuring there is strong governance in place
• Identify and pursue opportunities for account mining and revenue growth within existing engagements by developing & presenting proactive proposals

Solution & Thought Leadership

• Lead solution design discussions and workshops with cross functional teams across Genpact, clients and vendors.
• Define / enhance delivery framework, execution roadmaps, and program governance.
• Bring in best practices and standardized operating models to improve quality of outcome.
• Act as a techno-functional subject matter expert, and trusted advisor to clients.

Program / Project Management

• Oversee daily rigor of execution across multiple projects.
• Establish strong governance models, including steering committees, risk management, and reporting structures.
• Ensure compliance and adherence to established program / project management practices.
• Help teams navigate through operational challenges and remove obstacles.
• Monitor and report on key performance indicators (KPIs) to senior management and clients.

Stakeholder / Team Management

• Collaborate with cross-functional teams across Business, Technology and enabling functions.
• Directly manage a team of project managers, architects, developers, testers, consultants etc.
• Serve as the primary escalation point, balancing customer needs with delivery objectives.
• Partner with client executives and delivery stakeholders to ensure program objectives are met.
• Manage communication with working group, as well as Steerco / executive leadership level.
• Collaborate with onshore and offshore teams to ensure seamless execution and delivery of services.

Commercials Management

• Manage resourcing and project spend, ensure execution is within budget.
• Understand pricing and SoW construct, work with Finance teams on client billing and revenue recognition.

Qualifications we seek in you!

Minimum Qualifications / Skills:

• B. Tech or B.E./MBA/ Post Graduation

Preferred qualifications:

• Strong hold on MS Office – Excel, Access, Power Point, VBA
• Experience with programming languages such as Java/ DotNet, UI Technologies, Database or Python would be an advantage, Exposure to AI/ ML
• Strong expertise in managing large IT programs/ Automation/ QA or Prod Support engagements
• Hands-on experience of SDLC methodologies (Agile, Waterfall, or Hybrid), project management tools and governance frameworks.
• Strong leadership, communication, and stakeholder management skills.
• Problem solving ability and agile mindset, quick to learn and adapt to changing circumstances.
• Prior experience in Investment Banking industry and high-level understanding of Wealth Management domain.
• Expertise in account mining and business development within existing client engagements.
• Excellent problem-solving abilities, with a focus on proactive issue resolution.
• Familiarity with industry-specific regulations and compliance standards

The approximate annual base compensation range for this position is $100,000 to $125,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.

Los Angeles, California based candidates are not eligible for this role. Tri-state area candidates are eligible for this role only.

Why join Genpact?

• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.