AVP Claim Manager

The Brandywine Assistant Vice President Manager is responsible for managing a team of claim professionals handling a blend of complex asbestos, long term exposure and environmental claims to ensure that core claim handling objectives are achieved.  AVP Managers also directly manage a portfolio of accounts, including full  claim handling responsibilities.      

JOB RESPONSIBILITIES

Staff Management

• Regularly review claim handers’ work, using Brandywine systems as necessary, to ensure the effective discharge of core claim handling responsibilities.
• Thorough and timely review of requests for authority presented by claim handlers, including specific recommendations with supporting considerations to senior management as necessary.   
• Set objectives for claim professionals and track progress throughout the year.  Provide positive and constructive feedback, and strive to identify growth opportunities.  
• Clearly communicate company’s policies, requirements and expectations. Identify and address performance issues.  Conduct mid-year and year-end performance reviews. 
• Foster a positive work environment.

Account Management & Claim Handling

• Analyze contracts, policies, applicable law and facts/circumstances surrounding claims to determine appropriate coverage position, and to resolve claims on reasonable terms and at an appropriate value.   
• Responsible for conducting/managing factual claims investigation, including communications with policyholders, remediation experts, counsel and others to gather all claim facts.
• Negotiate cost sharing agreements with carriers/policyholders.
• Assign defense counsel and manage litigation strategy and budgets. 
• Evaluate claims and make recommendations to management regarding claim resolution plans.
• Maintain physical/electronic claim file, and claim information captured in claim systems. 
• Respond to internal requests for information from management, reinsurers, auditors, etc.
• Prepare timely and accurate reports to management regarding significant claim developments.
• Provide the highest levels of service to Chubb business partners.
• Mentor/assist colleagues, and otherwise share technical expertise with other members of staff. 
• Identify opportunities to enhance operations and more effectively achieve Brandywine’s organizational objectives and communicate the same in a constructive and positive manner.
• Some travel may be required.