Company Description
Pittwater is a forward-thinking technology solutions company on a mission to empower businesses to thrive in the digital age. We specialize in transforming workplaces through innovative and integrated technology solutions in audio/visual, network and IT. Our vision is to revolutionize how businesses approach technology, creating secure, dynamic, and user-friendly environments.
Role Description
Are you a seasoned AV Field Technician tired of the constant travel but still passionate about the technology? Pittwater is seeking an AV Technical Operations Specialist to anchor our Brookfield headquarters. This is a multifaceted role designed for a subject matter expert who wants a "home base." You will oversee our integration center and warehouse operations—ensuring our gear is tested, staged, and ready for deployment—while remaining available to lead high-priority field installations and structured cabling work when a project needs an expert hand. his is a full-time, on-site role designed to support career-path opportunities into various technical and operational positions for the right candidate.
Responsibilities
- Technical Fulfillment: Lead the disassembly, testing, and repackaging of complex AV equipment (e.g., video wall modules) to ensure "field-ready" quality.
- Warehouse Stewardship: Manage inventory integrity using our WMS, overseeing inbound/outbound logistics and coordinating with 3PL partners.
- Field Leadership: Deploy to client sites to support AV installations, rack building, and structured cabling, ensuring design intent is realized.
- Quality Assurance: Utilize diagnostic tools like multimeters to troubleshoot components and maintain detailed documentation for full traceability.
- Coordination Mindset: Highly organized with an interest in the "how and why" of project lifecycles. Communication: Ability to bridge the gap between field crews, design engineers, and clients.
- Office Administration: Oversee general office demands and basic administration to keep the Brookfield hub running smoothly.
Qualifications
- Experience: 5+ years of hands-on AV Field Installation experience is required. You must know your way around a job site and a rack.
- Technical Mastery: Strong knowledge of workplace technology domains including Audio/Visual, Network/IT, and structured cabling.
- Physical Capability: Ability to lift/move products up to 50 lbs and remain active in a warehouse environment.
- Software & Productivity Tools: Proficiency with Google Workspace, Microsoft Excel, and familiarity with WMS/ERP systems.
- Certifications: CTS certification is highly preferred.
- Mindset: A "can-do" attitude with the organizational skills to manage a facility independently.
What We Offer
- Competitive compensation based on your deep industry experience.
- Full medical/dental/vision package and 401(k) with matching.
- Paid Time Off (PTO) and paid holidays.
- An innovative work environment with opportunities for professional growth.
Why Pittwater?
- At Pittwater, we’re passionate about delivering best-in-class AV solutions to our clients. We believe in fostering a collaborative, growth-focused environment where team members can thrive. If you’re ready to make an impact and grow your career in the exciting world of AV and network integration, we’d love to hear from you!
