Automotive Service Appointment Coordinator

Sheehy BDC
Severna Park, MD

Service Appointment Coordinator

Sheehy Auto Stores – 2025 Top Workplace

 

Sheehy Auto Stores, a 2025 Top Workplace recognized by the Richmond Times-Dispatch and The Washington Post, is hiring a Service Appointment Coordinator to join our growing service team. With 25+ locations and top automotive brands, we believe great people drive great results.

 

Pay & Perks

  • $17/hour + monthly performance bonus
  • $500 Sign-On Bonus ($250 after 30 days, $250 after 6 months)
  • Potential hybrid work option after 60 days (based on performance)
  • Health, Dental & Vision Insurance
  • PTO starting day one
  • Paid training & career advancement
  • 401(k) with profit sharing
  • Paid maternity & paternity leave (after 1 year)

 

What You’ll Do

  • Schedule and confirm service appointments
  • Communicate with customers via phone, online, and chat
  • Follow up after service visits to ensure satisfaction
  • Support service team efficiency and customer engagement

 

What We’re Looking For

  • Strong computer skills (Outlook, Excel, Word; dual screens a plus)
  • Excellent customer service and communication skills
  • Reliable, detail-oriented, and eager to learn
  • Valid driver’s license and clean driving record

 

Sheehy Auto Stores is an Equal Opportunity Employer.

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