Auditor II Product Certification - Houston, TX Territory

As the Auditor Product Certification – Houston, TX you will be responsible for providing audit services to Certification programs and other NSF clients. As a member of the NSF Product Certification team, auditors are on the front lines of protecting public health and safety by evaluating a product's manufacturing processes to ensure the products comply with specific standards for safety, quality, sustainability and/or performance. Product audit types typically include chemical companies, food equipment manufacturers, drinking water treatment units and filters, pool and spa equipment, and so much more.

• Conduct product certification audits and effectively summarize audit findings
• Communicate findings/results of audits with client site management or designation representatives
• Manage enforcement issues stemming from certification audits
• Conduct special visits to investigate product failures and verify the implementation of corrective actions taken by NSF clients
• Investigate and resolve complaints
• Meet and maintain weekly key performance indicators to ensure successful completion of all assigned work
• Develop cost-effective work plans for the completion of all assigned audits
• Establish and maintain effective communication with the account management team as it relates to assigned clients
• Monitor and report client needs, service delivery issues, and competitive threats to the management team
• Support NSF’s business units by assisting clients in the identification of additional NSF services that may be beneficial (examples – new products for certification, test-only services, quality system registration)
• Perform other duties as requested