Audio Visual Technician-Level 1(Full time; Swing)

POSITION TITLE:                          Audio Visual Technician 

DEPARTMENT:                                Marketing

GRADE/FSLA STATUS:                H12-Non-Exempt

BADGE TYPE/COLOR:                 Work Permit—Green

REPORTS TO:                                  Manager, Audio Visual 

SUPERVISES:                                    N/A

JOB SUMMARY:

Perform audio visual integration and installation for Harrah’s Cherokee Casino Resort. Maintain and operate audio visual systems including the casino floor, hotel and back of house distributed audio and digital signage systems and networks, Triple Play server and Scala CMS, floor wide music and messaging system, and the Daktronics reader board systems. Set-up, operate, and support technical event services including sound reinforcement, video production, lighting, and rigging for all event venues and convention spaces.

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES—Level 1:

• Perform all aspects of the casino floor, hotel, and back of house audio visual integration, expansion, upgrades, and relocation

• Operate audio and video, and lighting systems for promotional and other events at various locations around the property including the casino floor, convention spaces, Event Center, and other venues

• Perform rigging in convention and event spaces

• Proficient with lighting and sound consoles

• Troubleshoot issues in all audio, video, lighting, computer, and network systems maintained by the Entertainment department

• Assist in inventory of all existing and future audio-visual equipment and maintain and repair as necessary

• Participate in video production of events and hybrid events as needed at the property including camera operation, video switching, and content broadcast

• Record and edit video for a variety of client and property needs

• Ensure proper audiovisual needs are met for all external and internal clients and functions

• Train clients and property end users on use of audio-visual systems

• Operate motorized vehicles, I.e., hydraulic, and electrically powered high reach (man lift)

• Capable of handling routine internal customer inquiries and incidents. 

• Refer situations to superiors as appropriate

• Maintain and operate Triple Play/SCALA systems and Daktronics reader board systems

• Maintain and operate Evertz video switching system, Com3000, DirecTV system

• Maintain and operate property audio/video/control networks in conjunction with IT Network Specialists.

• Responsible for the set-up, operation, and maintenance of A/V equipment used for conventions, meetings, and special events including laptop computers and peripherals, video projectors, video screens, flat panel monitors, televisions, video cameras, video playback devices, slide projectors, overhead projectors, wired and wireless microphones, analog and digital audio mixing consoles, easels, and flip charts 
• Responsible for the set-up and operation of audio and video equipment associated with events in the Myst Bar, Wicked Weed, and other venues at the property
• Work in conjunction with the Audio Visual Manager, other A/V Technicians, Production Manager, Production Technicians, Entertainment Manager, Media Coordinator, Special Events and Promotions, and artist representatives to ensure projects and events are executed successfully and internal/external customer service levels are maintained to the highest degree

• Provide fast and friendly service to all guests

• Other duties as required, including assistance in the set-up and break-down of stage sets, meeting spaces and events and special projects as assigned

• Adhere to regulatory, departmental, and company policies/procedures in an ethical manner

   

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES—Level 2:

• Oversee and perform all aspects of the casino floor, hotel, and back of house audio visual integration, expansion, upgrades and relocation projects

• Oversee the operation of audio, video, lighting, and rigging for promotional and other events at various locations around the property including the casino floor, convention spaces, events center and other venues

• Oversee set-up and execution of events and other functions as needed at the property 

• Highly proficient with lighting and sound consoles

• Administer Triple Play server and Scala CMS systems, Daktronics reader board systems, Evertz video switching system, Com3000, and DirecTV system

• Administer Peavy Nware, Qsc Q-SYS, BSS Soundweb, Dante and CobraNet

• Administer property audio/video/control networks in conjunction with IT Network Specialists.

• Administer computer systems including Scala player PCs, laptops, smart devices, etc.

• Train subordinates, providing each with the knowledge, development and appropriate direction to perform his/her responsibilities

• Maintain inventory of all existing and future AV equipment

• Contribute to planning and design of property A/V integration projects

   

MINIMUM QUALIFICATIONS:

• High school diploma or GED required

• Two years demonstrated experience in the A/V integration, or production field required

Level 2

• 5 Years’ Experience demonstrated experience in the A/V integration, or production field required
• Associates Degree from an accredited educational institution preferred

• Must demonstrate the following essential knowledge and skills:

• Excellent oral and communication skills

• Excellent interpersonal skills

• Ability to excel in a self-directed environment

• Motivated self-starter

• Excellent customer service skills

• Neat, professional appearance with excellent personal hygiene

• Documented teamwork behaviors and attitudes

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

• Must be physically mobile with reasonable accommodations

• Must be able to bend, stoop, reach, kneel, twist and grip items when necessary

• Must have excellent vision, including peripheral

• Must be able to respond to visual and aural cues

• Must be able to read, write, speak, and understand English

• Must be able to operate in mentally, and physically stressful situations

• Must be able to work at heights

• Must be able to lift and carry 50 pounds

• Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke

• Must be able to work a flexible schedule including weekends, evenings, and holidays

   

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary.     9.29.21