Audio Visual Specialist

MSR Technology Group DBA Infomatics has been an Inc 500/5000 corporation for the last 7 years in a row. We have an urgent need for Senior AV/IT Engineer, and this is an Onsite role in Brookline, MA 02446. Please find the job details below.

Title: Senior AV/IT Engineer

Location: Brookline, MA 02446

Salary Range: $100,000 - $105,000 per annum + Benefits

Job Description.

We are looking for an energetic, self-directed, and motivated individual to join our Technology Experience & Community group as a Senior LETS Specialist on our AV/IT field engineering team. This hands-on role involves installing, configuring, repairing, and troubleshooting systems while providing advanced support for a wide range of AV/IT technology and services. You will also advise management on emerging technologies, test and verify new solutions, and serve on multiple service or project teams in various roles such as Subject Matter Expert or Technical Lead. This position will interface with consultants, integrators, vendors, general contractors, traders, and other partners.

Required Skills

Please note: This is an onsite position and may require occasional evening, weekend, and/or holiday hours.

Requirements:

• 8+ years of progressively responsible experience with AV/IT technology in a support role.
• Bachelor's degree required; Masters preferred. (Work experience accepted in lieu of degree)
• Valid driver's license.
• Ability to lift moderately heavy equipment (up to 75 pounds).
• AVIXA CTS or CTS-I certification(s) preferred.

Technical Qualifications:

• Crestron programming, troubleshooting, Simple, HTML5
• DSP Biamp Configuration
• Dante Configuration & Setup
• Audio Commissioning
• AVoIP (Quality of Service)
• Virtual Control - VC4 (Programming, Loading, Setup, Linux)
• Install/Configure - Zoom/Teams Rooms
• AV Networking
• Cable Termination
• RS-232
• Familiarity with enterprise management software (e.g., Crestron XIO or Fusion)
• Working knowledge of digital signage solutions (e.g., Appspace)
• Experience with ticketing systems (e.g., ServiceNow)
• Programming or commissioning experience in professional audio/video integration preferred

Soft Skills:

• Patience in problem-solving complex technical issues, both over the phone and in person, with diverse customers.
• Ability to learn and support new technology quickly.
• Excellent interpersonal communication and strong customer service skills.
• Ability to work productively in cross-functional teams and independently.
• Ability to maintain control in rapidly changing situations, exhibiting a high level of independent decision-making.
• Willingness to train and share knowledge with other team members.

If you have the above skills/experience, please share your resume in confidence to:

Recruiter Name: Sravan

Email: sravan@msrtechnologies.com

EOE