Audi Technology Expert
Audi Greenville, a Pecheles Automotive Dealership — Greenville, NC
Full-Time, one Saturday per month | $38,000-$45000 + Benefits
About the Role
Audi Greenville is hiring an Audi Technology Expert — the first smile our customers see when they pull onto the lot and the last trusted face they see when they drive home in their new Audi. This is a unique hybrid role that blends hospitality, product expertise, and customer care. If you love cars, love people, and get genuinely excited about explaining how a virtual cockpit works for the tenth time that week, we want to meet you.
You'll be the connective tissue between our showroom, our sales team, and our guests — making sure every visitor feels welcomed, informed, and confident from the moment they arrive through long after they've taken delivery.
What You'll Do
Guest Arrival & Showroom Experience
Warmly greet every customer who walks in or pulls up to the dealership
Quickly identify whether they're here for sales, service, pickup, or just browsing
Gather key information about their vehicle interests and needs
Hand off qualified buyers to the right salesperson with context, so they don't have to repeat themselves
Vehicle Delivery & Product Expertise
Lead new and pre-owned vehicle deliveries, walking customers through features like MMI, Audi virtual cockpit, driver assistance systems, charging (for e-tron models), and pairing their phone
Make sure every customer leaves feeling confident behind the wheel — not overwhelmed
Set up myAudi accounts, Audi connect services, and any apps the customer wants configured
Aftersales & Follow-Up
Conduct post-delivery follow-up calls and check-ins to answer questions and surface any concerns
Reach out to past customers for service reminders, satisfaction surveys, and brand events
Help resolve small tech or feature questions by phone, text, or a quick return visit
Lot & Showroom Support
Help keep the lot organized, vehicles staged, and the showroom presentation sharp
Move and stage vehicles for deliveries, photography, and test drives
Support the sales team with whatever else keeps the day running smoothly
What We're Looking For
Genuine people skills — you're warm, curious, and comfortable starting conversations with strangers
A real interest in cars and technology (Audi experience is a big plus, but we'll train the right person)
Comfort with smartphones, tablets, infotainment systems, and walking others through tech they've never used
Strong communication skills, both in person and over the phone
Professional appearance and the kind of reliability a luxury brand demands
Valid driver's license with a clean driving record
Ability to work one weekend per month
High school diploma or equivalent; some college preferred but not required
Nice to Have
Previous experience in automotive, hospitality, luxury retail, or customer-facing tech role (Apple Store, Tesla, Genius Bar, concierge, etc.)
Familiarity with Audi, VW Group, or other premium brands
Bilingual skills
What We Offer
Competitive pay: $18 per hour+ performance bonuses
Medical, Dental, and Vision insurance
401(k) with company match
Paid time off (Earn 3 day's vacation at 6 Months)
Employee vehicle purchase and service discounts
Ongoing Audi brand and product training (including factory certifications)
A career path into sales, service advising, or management for those who want to grow!
Pecheles Automotive is an equal opportunity employer.