Great opportunity to join the amazing Greensprings Vacation Resort with 296 units, located near the Historic Area of Williamsburg, Virginia. Become part of our passionate 45 team member family, where we strive for excellence to ensure our owners and guests have a great vacation, while building hospitality skills with Hilton Grand Vacations.
Position Summary:
The Assistant Director of Engineering assists in the installation, management, and repair of all electrical, mechanical and architectural systems throughout the facility to ensure safety and efficiency. He or she maintains a firm commitment and dedication to our Spirit of Service culture that is to be displayed towards our guests and team members at all times.
Position Responsibilities:
- Assists in the development of strategic initiatives for the Engineering department. Ensures that policies and guidance are in place to clearly define responsibilities, processes, delegations and decision-making powers for goal achievement. Maintains compliance with organizational, business, and financial regulations.
- Conducts consistent walk-throughs of each resort tower to visually assess the physical structure(s) of the building. Determines the level of safety, efficient maintenance, and operation of all mechanical, electrical, HVAC systems and any other related equipment.
- Assigns routine maintenance tasks on public spaces, meeting rooms, guest rooms, outlets, back of the house spaces and grounds. Assigns and verifies completion with all Maintenance Technicians of all repairs, replacement, and renovation projects to offices and employee work areas.
- Leads team members in completing their assigned functions scheduling outputs. Routinely inspects units and common areas to ensure they are in compliance with QA and safety standards. Monitors guest requests and complaints, resolving issues and coordinating efforts with other departments as necessary to provide excellence in service. Ensures consistency in daily communication, and monitors activities with other departments to achieve optimal levels of revenue while maintaining a high level of guest satisfaction.
- Maintains an accurate inventory of operating supplies and ensures that proper purchasing procedures are followed to maintain an adequate supply. Ensure all assets of the department, equipment, supplies and storage are properly locked and secured.
- Executes human resource management practices that are executed by direct reports which include recruitment, performance management, and corrective action in partnership with the HR Business Partner. Maintains firm understanding of the established Collective Bargaining Agreement as it relates to the supervision and performance of HHV-VO team members. Develops onboarding schedule for HHV-VO team members in partnership with the Talent Development Manager. Identifies and coordinates development plans for team members to ensure continued departmental growth and success.
- Maintains relationships, contracts, compliance, and interface issues with the operation’s business supporters and suppliers to ensure business needs and financial responsibilities are handled in a timely manner.
- Monitors financial spending within the department as it relates to the established annual budget. Make recommendations based on data to achieve financial sustainability and ensure effective reporting and forecasting of results in collaboration with the Resort Director and Chief Engineer.
- Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
- Completes all required Company training/compliance courses assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.
- Performs other related duties as assigned.
Knowledge, Skills, and Abilities:
To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:
- High School Diploma or Equivalent
- 3-5 years of job-related experience
- 2 plus years of managerial experience
- Strong leadership capability with the ability to motivate, develop, and engage staff in a positive manner that produces business results. Demonstrates problem solving, analytical and conceptual skills.
- Displays effective organizational skills, including the ability to effectively prioritize and manage multiple tasks and deadlines and manage competing priorities within a small team environment.
- Strong written and oral interpersonal communication skills with the ability to build and maintain productive working relationships and negotiate with a range of internal and external clients.
In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred:
- 5-7 years of job-related experience
- 4 plus years managerial experience
- Previous experience working as an Assistant Chief Engineer, or position of a similar role within a timeshare or luxury resort. Knowledge of timeshare ownership preferred.
- Strong Knowledge OSHA and building engineering. Experience with project management. Knowledge of economic and accounting principles and practices, analysis and reporting of financial data.
- Experience in managing operations operating under a Collective Bargaining Agreement (CBA).
Why do team members like working for us: Extraordinary People, Exceptional Benefits:
- Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
- Recognition Programs and Rewards
- Travel Discounts Program
- Outstanding Paid Vacation Program and Paid Sick Days
- Employee Assistance Program that supports your physical and mental wellbeing
- 401(k) program with company match
- Tuition reimbursement programs
- Employee Stock purchase program
- Numerous learning and advancement opportunities
- And more!
