Associate Relations Specialist

Description

• A Unique Approach to Senior Living: Our associates power Wallick’s approach to senior living that goes beyond care to ensure our residents live their best lives through meaningful activities, delicious meals and round-the-clock support.
• Pay-on-Demand: access your money as you earn it.
• Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more!
• Work-Life Balance: Paid time off, including paid parental leave.
• Supportive Culture and Rewarding Work: A team-oriented environment where associates make a meaningful impact by helping individuals maintain independence and quality of life.
• Resident Stories That Stay with You: From Maurine, who found an “instant family” to Evelyn, who recently celebrated her 105th birthday with us, our residents enjoy a sense of community that is created by you!
• Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.
• Employee Owned, Resident Focused: As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.

What you'll do: The Associate Relations Specialist assists with managing associate relations issues and investigations, EEO complaints, conflict resolution and other work-related issues and case documentation.  This role will assist with researching, developing, implementing, and advising on HR policies consistent with federal and state laws and organizational needs. 

Qualifications Required:

• Requires a minimum of 4-6years of experience in an HR concentration such as HR Generalist, employee relations, diversity, or labor relations.
• Requires a bachelor’s degree in human resources, industrial/organizational psychology, or a combination of equivalent education and experience.
• Previous Employee Relations experience in a specialist role is strongly preferred.
• Should possess proficient knowledge of applicable laws and regulations governing human resources.
• Excellent writing skills to effectively communicate investigation summaries and policies, reports, and documentation.
• Should possess excellent interpersonal skills with demonstrated patience, tact and respect, and a high level of confidentiality.
• Experience utilizing human resources information system for various needs within Human Resources including recommendations for enhancement and optimization.
• Ability to effectively communicate to the workforce both verbally (on phone, one-on-one, to groups) and in writing.
• Ability to read, analyze and interpret reports and legal documents.
• Ability to respond to inquiries or complaints from internal and external sources.
• Detail oriented and understand the need for confidentiality. 

Licenses/Certifications:

• PHR/SPHR or SHRM-CP or SHRM-SCP Preferred

Functions and Responsibilities:

• Assist with timely resolution of all associate relations issues.
• Assist with research, development, enforcement and administration of all HR policies and procedures.
• Responsible for completion of the annual EEO-1 Report, adherence to reporting guidelines and data tracking.
• Assist with investigating and resolving all complaints of discrimination.
• Investigate & resolve concerns or conflict arising from associate engagement surveys.
• Assist with the timely resolution of all HR-related lawsuits.
• Assist Total Rewards Specialist with the timely investigation and response to unemployment and Workers comp claims.
• Maintains a presence within associate workspaces and communities allowing for proactive resolution of any potential issues before they become a problem.
• Perform other duties as assigned.

• Care – We show compassion and respect for everyone.
• Character – We do the right thing, even when no one is looking.
• Collaboration – We work together to achieve more.