We are seeking a highly motivated and experienced Assistant General Manager to join the leadership team at Putnam's vine/yard. The ideal candidate will be a dynamic individual with a strong background in hospitality management, exceptional organizational skills, and a passion for creating an outstanding guest experience. As an Assistant General Manager, you will play a crucial role in overseeing daily operations, supporting staff development, and ensuring the smooth and efficient functioning of all aspects of the business. This position requires a proactive approach, excellent communication abilities, and the capacity to manage diverse responsibilities in a fast-paced environment.
Human Resources & Administration:
- Oversee resume review, phone screening, and applicant tracking processes.
- Manage hiring documentation, including Docusign and setting up payroll procedures.
- Administer employee onboarding (Slack, Square additions, employee profiles).
- Handle employee termination logistics, including payroll, internal systems, and key management.
- Coordinate professional development opportunities for the team.
- Act as a liaison for legal matters and WRJ Downtown Business representation.
Operational Management:
- Conduct AM/PM weekly menu maintenance.
- Monitor and ensure compliance with allergen regulations, alongside GM
- Manage maintenance communication and coordinate with supply sources.
- Oversee bagel operations
- Waste log management.
- Conduct health spot checks and maintain DLL and incident reporting.
- Manage Square support and issue control.
- Oversee ServSafe management, with GM
- Support brunch operations, mimosa flavors, and weekend meet up communications.
- Manage travel logistics and overnights for team as needed.
- Maintain and edit BOH & FOH checklists.
- Input purchase logs.
- Support adding retail items and Book & Bottle products into Square, including printing retail stickers.
- Menu reset tasks, create calendar and spreadsheet workflows, support edits and copy, schedule cleanings, and print/compile documents (recipes, allergens, plating, flight matrix, menus).
- Cafe Ordering and Management
Sales & Events Management:
- Create sales targets and maintain ownership of Tripleseat platform.
- Train leadership team on Tripleseat functionality and inquiry handling/logging.
- Build all event packages, templates, automatic reminders, and follow-up sequences.
- Set monthly reporting benchmarks for inquiries, conversion rates, and average event size.
Marketing & Communications:
- Assist with social media via Meta Suite (posting, responding to messages).
- Develop a photo and asset library, including scheduling quarterly styled shoots.
- Coordinate and book pop-up events (e.g., bookfairs, plant swaps) and vendors (e.g., Katie the Bagel Lady, Hat Bar).
- Maintain weekly meet-ups and book quarterly music events.
- Ensure all private events, pop-ups, and programming are accurately reflected on internal and external calendars.
Schedule: Thursday - Sunday 12 PM - 8 PM or Wednesday - Thursday, Saturday - Sunday 12 PM - 8 PM (32 hours/week / $55,000 a year)
Relocation Bonus available for the right future team member.
Required: WSET 3 or equivalent in Wine.
Benefits:
- Dental insurance
- Employee discount
- Vision insurance
- Membership at Flora Primary Care
- Unlimited vacation