Associate Director, Specialty and Trade Operations

EPM Scientific
Conshohocken, PA

As an Associate Director of Specialty and Trade Operations, you will take ownership of specialty pharmacy strategy and execution - driving performance, improving access, and optimizing patient outcomes.


Key responsibilities include:

  • Lead and optimize specialty pharmacy operations to improve patient access, adherence, and affordability
  • Monitor vendor and channel performance, ensuring programs consistently meet or exceed expectations
  • Drive operational improvements and implement program enhancements across the specialty network
  • Partner cross-functionally with teams across patient support, marketing, medical, analytics, and field access
  • Translate data into actionable insights to elevate program performance and strategic decision-making
  • Lead business reviews with external partners, providing oversight, direction, and accountability
  • Develop communications, materials, and program frameworks in alignment with compliance requirements
  • Manage budgets, timelines, and operational plans across multiple initiatives
  • Ensure all activities are executed with a strong commitment to quality, compliance, and ethical standards


Qualifications:

  • 10+ years of experience in biopharma, with a strong track record in market access, trade, or specialty pharmacy
  • Deep expertise in specialty pharmacy operations and managing external vendor relationships
  • Proven ability to build, launch, and optimize complex programs in a fast-paced environment
  • Strong analytical mindset, with the ability to turn data into meaningful insights and actions
  • Experience supporting product launches or pre-launch activities is highly valued
  • Exceptional communication and leadership skills, with experience influencing cross-functional teams
  • Bachelor's degree required; advanced degree preferred


Additional Details:

  • ~40% travel
  • Role offers high visibility and the opportunity to shape critical access and distribution strategies
// // //