Associate Director, Alumni Center Sales and Client Relations

Position Summary:

Reporting to the Director II, CH2M HILL Alumni Center, the Associate Director, Alumni Center Sales and Client Relations plays a pivotal role in driving revenue growth through strategic sales initiatives, relationship development, and reservation management. This role combines high‑impact sales, marketing, and outreach responsibilities with detailed coordination of event reservations. The Associate Director works closely with local businesses and community organizations, university administrators and departments, and alumni, donors, volunteers, and students to promote the Alumni Center’s services, expand its client base, and strengthen connections across campus and the broader community. The position is instrumental in positioning the Alumni Center as a premier venue while supporting engagement, service excellence, and revenue goals.

Measures of Success

• Meet or exceed annual sales, booking, and revenue targets
• Increase new client acquisition and long-term partnerships
• Expand off-peak bookings and maximize space utilization year-round
• Build strategic partnerships with local businesses and community leaders
• Maintain high levels of customer satisfaction through exceptional service and communication

Major Duties

Develop and implement comprehensive sales strategies to expand the client base, increase room and event rentals, and drive growth in bookings and revenue.

Conduct proactive sales outreach through phone, email, and in-person visits, upselling services and packages—including AV options and add-ons—while identifying opportunities for business retention and client referrals.

Build and maintain relationships with local businesses, chambers of commerce, and community leaders to strengthen partnerships, enhance community engagement, and identify new opportunities for bookings and revenue growth.

Respond promptly to client inquiries and manage reservations from initial contact through event execution, coordinating event logistics such as room configurations and equipment needs, providing tailored professional venue tours to prospective clients, and maintaining high levels of customer satisfaction through timely communication and exceptional service.

Monitor and report on sales, revenue growth, client retention, and customer satisfaction, using insights to guide strategies and drive sustainable growth.

Represent the Alumni Center at trade shows, expos, business mixers, networking events, and industry conferences.

Identify and target key industries, organizations, and university departments for partnership opportunities.

Work closely with the marketing team to develop promotional campaigns, printed materials, and digital content.

Maintain accurate, up-to-date event information using Mazevo (event scheduling software).

Ensure compliance with safety regulations, capacity guidelines, and accessibility standards.

Perform other duties as assigned.

Knowledge/Skills:

• Proven experience in sales with a strong record of meeting/exceeding revenue goals
• Outstanding relationship-building and networking skills, particularly with local businesses and organizations
• Ability to represent the organization professionally in public and high-visibility environments
• Excellent communication, negotiation, and interpersonal skills
• Strategic thinker with the ability to analyze data and adjust sales approaches accordingly
• Highly organized with strong attention to detail and ability to manage multiple priorities
• Knowledge of event coordination and venue logistics
• Willingness to work occasional evenings and weekends for outreach or client engagement

Education/Experience:

Bachelor’s degree and a minimum of three years of experience driving sales or business growth, with a demonstrated ability to produce measurable results, meet or exceed revenue targets, and execute successful sales or revenue-generating initiatives across sales, business development, event coordination, or hospitality environments.

Important Organizational Notes:The candidate must possess a valid driver’s license and be prepared to work a flexible schedule that may include evenings and weekends to support foundation events and donor-related activities. Adherence to a professional code of conduct is essential at all times, ensuring the highest standards of integrity, respect, and ethical behavior in all interactions and responsibilities. Adherence to the Core Values is vital to success.Oregon State University Foundation Core Values

• Collaborative:We convene our partners to achieve solutions.
• Productive:We get the right things done.
• Respectful:We treat one another with dignity and civility.
• Bold:We aspire to transform.
• Inclusive:We nurture a culture of belonging.
• Creative:We color outside the lines

Classification:Exempt

What We Offer:Compensation: Annual salary $75,000Comprehensive Benefits:a comprehensive total compensation package, which includes:

• A monthly employer contribution towards benefits
• A monthly employer match for a health savings account
• An impressive 17% employer contribution to retirement plan (based on qualified earnings)
• A generous Paid Time Off (PTO) program
• Two exceptional employee discount programs

Professional Growth:At OSU Foundation, we believe in investing in our employees' development. We provide ongoing training and opportunities for advancement. Innovative Work Environment: Join a team of talented professionals in a stimulating and collaborative work atmosphereWork LocationThis position will be based at the CH2M HILL Alumni Center in Corvallis, Oregon.

The Foundation offers a program called Core Work Days, a hybrid approach that combines remote and in‑office work. Unless traveling for work, Foundation employees are in the office on Tuesday, Wednesday, and Thursday, and may work remotely on Monday and Friday, provided remote work does not conflict with event, client, or operational needs.